Uber

18,890 complaints received on National Consumer Helpline since 2017: Govt

The government on Wednesday said 18,890 complaints have been received on National Consumer Helpline since 2017 against cab aggregators Ola and Uber. "441 grievances have been received on PG (Public Grievance) portal and 18,890 complaints received on National Consumer Helpline from January 1, 2017 to March 31, 2023 against Ola and Uber," Minister of State for Food and Consumer Affairs Ashwini Kumar Choubey said in a written reply to Lok Sabha. The Central Consumer Protection Authority (CCPA) has issued notices to Ola and Uber on concerns related with deficiency in service, inadequate consumer grievance redressal mechanism, unreasonable levy of cancellation charge and lack of any information on the algorithm, he added.

Top headlines: Reliance begins price war, ONDC forays into mobility segment

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India's ONDC forays into the mobility segment; takes on Uber and Ola

Incorporated in December 2021, ONDC said its aims to create a facilitative model that revolutionises digital commerce, giving greater thrust to penetration of retail e-commerce in India

Uber allows user to sync air travel via email integration in India

The new feature is an opt-in, and will require riders to sync their email IDs with their Uber app to be able to access it, the company said in a statement

Uber, Ola act on SC directive, apply for aggregator licence in Maharashtra

Ride-hailing service providers Ola and Uber have applied to the Maharashtra government for aggregator licences, a Regional Transport Office (RTO) official said here on Friday. Sets of guidelines brought out by the Centre and the Maharashtra government mandate such app-based companies to obtain a licence. Currently, the government cannot efficiently take action in case of violations by these operators and a licence could change that situation. Acting on a directive of the Supreme Court, the ride-hailing service firms have applied for aggregator licences at Mumbai's Tardeo RTO, which has jurisdiction over the entire island city, the official said. Bharat Kalaskar, regional transport officer from Tardeo RTO, told PTI that they received applications from Ola and Uber for aggregator licences 3-4 days ago. The applications are under scrutiny and will be subsequently put up to the Mumbai Metropolitan Region Transport Authority (MMRTA) for a final decision about granting the licence, he ..

New Delhi city warns Uber, Ola on use of bike taxis, says official

As of Tuesday, bike taxis continue to be available for booking on Uber and Ola apps in New Delhi.

Uber says unfeasible EV mandates risk finishing off bike taxi sector

As Delhi govt mulls regulatory framework that will likely allow only EVs to function as bike taxis, Uber urged to initiate an industry dialogue so that one can arrive at joint path to electrification

Delhi's plans to allow only electric bike taxis to impact millions: Uber

Uber Technologies Inc said plans by the local government in India's Delhi city to only allow electric vehicles to function as bike taxis would risk "finishing off the sector"

Bike taxis seek time till 2025-26 for electric vehicle transition

Bike taxis do 10-12 million rides a week; one-fourth of these are in Delhi

Uber redesigns app to make it intuitive to individual preferences of riders

Ride-hailing app Uber has announced a comprehensive global revamp of its app, adding a host of new features, according to a statement. Uber said the new updated app makes it easier to book rides, taking into account most preferred destinations and products for each rider. Uber's redesigned app has been made intuitive, customised to the individual preferences of each rider, offering easy access to various services, consistent experiences, and smooth flows through the booking process, it further said. Announcing the global revamp of its app, Uber said the move adds a slew of new features "to help riders go anywhere effortlessly". "Seeing how fast-paced our lives are getting, we understand the need to be able to navigate through apps in seconds," Nitish Bhushan, Director - Central Operations, Uber India and South Asia, said. Bhushan added: "We are introducing the redesigned Uber app to help our users more effortlessly navigate to ensure each rider sees an app designed for their spec

Ride-hailing giant Uber rolls out biggest app redesign in years

The ride-hailing company said the new Uber app makes it way easier to book rides, taking into account the most preferred destinations and products for each rider

Delhi govt to engage with taxi industry players over bike taxi ban: IAMAI

Internet players' industry body IAMAI on Tuesday requested the Delhi government to engage with all stakeholders in the taxi segment before taking any coercive action in view of the ban on bike taxis. The transport department has cautioned bike taxis against plying on the roads of Delhi, warning that it was a violation of the Motor Vehicles Act, 1988, that would make aggregators liable for a fine of Rs 1 lakh. The use of two-wheelers having a private registration mark for commercial purposes is in violation of the Motor Vehicles Act, 1988. The first offence could lead to a fine of Rs 5,000 while a second offence could incur a Rs 10,000 fine and imprisonment of up to a year, the department said in a public notice. "IAMAI requests that the Government of NCT of Delhi engage with all relevant stakeholders - industry associations, digital platforms and affected transportation workers before any coercive action such as the steps mentioned in the public notice are contemplated," the industr

'What ban?' Uber, Ola bike riders clueless about Delhi govt order

Bike taxi services available as usual a day after transport department's clampdown

Top headlines: Adani Green Energy capex plan, Tata Motors-Uber deal

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Tata Motors bags India's largest electric vehicle fleet order from Uber

To deliver 25,000 XPRES-T EVs in a phased manner

Uber to introduce EVs in India for ride-sharing in push to clean cars

Uber has set a 2040 target for 100% of its rides to be in zero-emission vehicles, public transport or with micro-mobility, including in India

Tata Motors to supply 25,000 XPREST electric vehicle units to Uber

Tata Motors on Monday said it will supply 25,000 XPREST electric vehicle units to Uber in one of the largest deals in the green mobility space till date. As per a memorandum of understanding inked between the two entities, Uber will utilise the electric sedans in its premium category service, the companies said in a joint statement. The electric fleet would be operational across Delhi NCR, Mumbai, Kolkata, Chennai, Hyderabad, Bengaluru and Ahmedabad, it added. The Mumbai-based automaker will begin the deliveries of the cars to Uber fleet partners in a phased manner, starting this month. The companies did not provide the financial details of the deal. The price of a single unit of XPREST starts from Rs 13.04 lakh (ex-showroom Delhi). A single unit of X-Pres-T (ex-showroom), with a range of 315 km, is priced at Rs 14.98 lakh and entails a FAME subsidy of Rs 2.6 lakh. "In line with our commitment to grow sustainable mobility in the country, we are delighted to partner with Uber, In

Can't operate without license: SC asks Uber to comply in Maharashtra

Observing that no person including digital intermediaries can continue as an aggregator in the absence of a license, the Supreme Court on Monday asked Uber India to apply for it with transport authorities for continuing its services in Maharashtra. The top court took serious note of the non-framing of rules for public transport aggregators under the Motor Vehicles Act by the Maharashtra government, saying the state should not dither as indecision leads to uncertainty in the business of aggregators. The Bombay High Court, on March 7, last year, had ordered that app-based taxi firms such as Ola and Uber cannot operate in Maharashtra without valid licences and directed all such aggregators to apply for valid licences if they wished to continue operations. The top court, in April last year, had ordered status quo on the high court's direction asking Uber India to comply with Motor Vehicle Aggregator (MVA) Guidelines issued by the Centre in the absence of state rules on the issue. A ben

Apply for Maharashtra licence in 3 weeks, Supreme Court tells Uber

State govt asked to frame policy; officials say all cab aggregators will need licences

Uber Technologies to focus on 2023 profits as pandemic pain eases

Uber forecast adjusted EBITDA, a profitability metric that excludes some costs, between $660 million and $700 million for the first quarter, well above the average analyst estimate of $593.06 million