Food Delivery Worker

Zomato launches hotline number to report rash driving by delivery partners

Company to soon roll out delivery bags with this number printed on them, says no penalty on riders for delay in delivery, no rewards for reaching order on time

Delivery execs' well-being a priority, have Rs 1 L medical cover: Zomato

The delivery giant also offers Rs 5,000 worth of Out-Patient Department (OPD) support, which can be extended to their families

Swiggy offers free skill-based learning to gig workers, their kids

Within the first few days of its launch, 24,000 children have already signed up with the Swiggy Skills Academy

Zomato's new pilot on inter-city food delivery is not an easy nut to crack

Last week, Zomato said it is foraying into the same model, piloting food delivery with 'Intercity Legends'

'Middlemen' Swiggy, Zomato win once again, restaurants bear the brunt: NRAI

Association details the impact the new discount programmes of these two entities could have on eateries

Swiggy starts ESOP liquidity programme worth $23 mn, expands offering

Swiggy employees will this year have the option to receive liquidity of up to $23 million against their ESOPs

Why is India facing a shortage of gig workers?

The fledgling online delivery platforms are suddenly facing a shortage of delivery partners. Why are gig workers in such a short supply? How is this affecting food delivery and quick commerce firms?

Swiggy starts accelerator plan for delivery execs to assume managerial jobs

It's an industry-first move that will give such execs fixed pay and additional benefits; others likely to follow suit with similar schemes

Swiggy to roll out vaccine cover for its fleet of 2 lakh delivery partners

The foodtech giant would also cover the loss of pay when the partners take the time off to get vaccinated against coronavirus

Zomato's FY20 revenue grows 105% to $394 mn, loss rises 6% to $293 mn

The Gurugram-based firm had cut 13 per cent jobs in May due to the impact from Covid-19

Covid-19: Reimagining laws to provide adequate protection to gig workers

Some experts for bringing gig workers under the ambit of the contract labour Act; others want a new rulebook

Restaurants turning to tech-aided food delivery to minimise health risks

Food delivery giants such as Swiggy and Zomato are also aggressively coming up with new technologies and innovations to address the huge disruption in their business models

Swiggy follows Zomato, lays off 1,100 as coronavirus dashes business

Swiggy said the core food delivery business has been severely impacted and will stay impacted over the short term, but is expected to start growing again after that

New feature on Zomato lets users monitor temperature of delivery partners

The startup is already doing contactless delivery where customers can opt to allow the delivery partner to leave the package outside their home, ensuring no human-to-human interaction

Coronavirus outbreak: Amazon begins making testing lab for workforce

Amazon acknowledges its ad-hoc effort may not accomplish much during the current pandemic.

Delivery staff are among the worst affected by rising Delhi's air pollution

The delivery staff who drop off packages for online retail giants or food or ferry passengers around the city in their taxis are among the worst affected by the capital's foul air

Zomato, Swiggy face the ire of partners. Time to rethink value proposition?

Is it time for the aggregator brands to rethink their promise to their partners-be it restaurants, airlines and hotels and drivers?

Exploitation, visa breach: The limited choices of the food delivery worker

Gig workers are characterised as contractors rather than employees and are paid per delivery