Brands are expected to become content factories. With the attention span of consumers shrinking, there is a need for newer and newer bits of information from a brand. GE, in fact, has set up a content factory to create content that can engage with their customers on a regular basis. In the WARC article on “Five crucial B2B marketing lessons from General Electric” (WARC Event Reports, ANA Masters of Marketing, October 2013), the author speaks about how GE has used five levers to engage with its current and future customers/employees/stakeholders. The five levers mentioned are: the birth of micro-relevance (finding
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