Page 2 - Public Grievances

Centre conducts root cause analysis of public grievances at select depts

The Centre has conducted a root cause analysis of the public grievances received by select government departments to understand the reasons behind such complaints

Public grievance redressal time reduced to 30 days from 45 days: Minister

Last year, the DARPG had reduced the maximum time limit to 45 days from 60 days to resolve public grievances, a statement issued by the Personnel Ministry said

Centre cuts public grievances resolution time to 30 days from 45 days

The Centre has decided to reduce resolution time of public grievances, raised on a dedicated portal, to a maximum of 30 days from the existing 45 days

Prompt grievance redressal of taxpayers top priority: CBDT chairman

Prompt redressal of taxpayers' grievances remains the top priority for the tax department, the newly appointed chairman of Central Board of Direct Taxes (CBDT) Nitin Gupta said on Sunday

J&K BJP to set up grievance panel; party president Ravinder Raina to head

The Jammu and Kashmir BJP on Saturday announced setting up of a public grievance committee to hear and resolve people's problems. J&K BJP president Ravinder Raina said the panel comprises senior functionaries of the party including members of Paerliament, former ministers and legislators. They will be available at party headquarters on working days to listen to the people's problems and take them up at appropriate levels with the government for their resolution. Raina announced the setting up of the committee at a meeting chaired by him at the party headquarters, a BJP spokesperson said, announcing the schedule of the party leaders available for the public interaction on each working day.

Over 1.3 million public grievances received in January-March 2022

Over 1.3 million public grievances have been received by the Centre through the Centralised Public Grievance Redress and Monitoring System (CPGRAMS), the Lok Sabha was informed on Wednesday.

One nation, one portal to redress public grievances soon: Jitendra Singh

Singh said efforts are being made to integrate state grievance portals with the Centralised Public Grievance Redress and Monitoring System

Resolve Covid-19 grievances within maximum within 3 days: Govt to all depts

The Centre has asked all departments to give high priority to COVID-19 public grievances and resolve them within a maximum of three days, according to an official order.

Grievance redressal to be set up at all MLA offices: CM Kejriwal

Internal system has been developed to address people's grievances in a systematic manner at AAP MLA Dilip Pandey's office which has been given an ISO certification, Chief Minister Arvind Kejriwal said

Irdai looking for agency to manage its grievance redressal centre

Regulator Irdai is looking for an agency to manage its multi-media grievance redressal centre with a view to address complaints of insured public against insurance companies.

Over 2.2 mn public grievances, highest in last 3 years, received in 2020

The Centre runs an online platform for public grievances

Over 1.8 mn public grievances received in 2019, 1.6 mn redressed: Govt

Over 1.8 million public grievances were received during the last year and more than1.6 million of them were redressed, the Lok Sabha was informed on Wednesday

Govt got over 100,000 Covid-19 grievances; feedback call centres launched

Feedback call centres would operate in several languages including Hindi, English, Gujarati, Marathi, Punjabi, Kannada, Konkani, Malayalam, Tamil, Telugu, Oriya, Bengali, Assamese and Rajasthani

Public grievances jump seven-fold, touch 1.6 million mark, says govt

Minister Jitendra Singh said that almost all central ministries have adopted the grievance redressal mechanism, but some states are lagging behind in this regard

Public grievances see seven-fold increase since 2014: Govt

According to the liberalised rules, limits for withdrawals have been raised and procedures simplified

Huge rise in public grievances since NDA govt assumed office in May 2014

Number of public grievances to touch all time high of 12 lakh this year

MPs sent 11 grievances daily this year: MoS Personnel

Number of communications received from members of public by the Ministry is around 2,300