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Online Reviews

BIS norms to curb fake reviews to increase costs for online sellers: Report

According to the guidelines, published on November 23, the companies will have to ensure that the ratings and reviews of their products are genuine

BIS norms to curb fake reviews to increase costs for online sellers: Report
Updated On : 27 Dec 2022 | 10:18 AM IST

46% Indians have low or zero trust in Google reviews, ratings: Survey

A total of 47% respondents were from tier-1, 33% from tier-2 and 20% from tier-3 and tier-4 and rural districts

46% Indians have low or zero trust in Google reviews, ratings: Survey
Updated On : 14 Dec 2022 | 2:30 PM IST

OYO announces launch of category for highly rated hotels in 70 cities

Best hotels ranked by customer experience, location, analysis of reviews: CEO Ritesh Agarwal

OYO announces launch of category for highly rated hotels in 70 cities
Updated On : 12 Dec 2022 | 5:12 PM IST

From Meta to Zomato, how new online review rules will impact industry

As far as platforms like Google and Meta go, the new rules will require them to validate the real person behind the review through specified six-right mechanisms

From Meta to Zomato, how new online review rules will impact industry
Updated On : 26 Nov 2022 | 3:04 PM IST

Guidelines to check fake online reviews to kick in today: Details here

The Department of Consumer Affairs framed the guidelines after it received a slew of complaints about fake reviews of products being posted by several e-commerce companies on web portals

Guidelines to check fake online reviews to kick in today: Details here
Updated On : 25 Nov 2022 | 10:03 AM IST

TMS Ep310: Trade with Australia, Fake Reviews, Markets, State Governors

What can India gain from the trade pact with Australia? Why have fake reviews become rampant? Will renewable energy stocks keep your portfolio green? Why are state governors important? Answers here

TMS Ep310: Trade with Australia, Fake Reviews, Markets, State Governors
Updated On : 24 Nov 2022 | 1:47 PM IST

Why have fake reviews on e-commerce sites become rampant?

In another big development, India on Monday came out with a framework to address the menace of fake online reviews on e-commerce websites. Now websites like Amazon and Flipkart and food delivery apps

Why have fake reviews on e-commerce sites become rampant?
Updated On : 24 Nov 2022 | 1:06 PM IST

Review needed

Govt should address consumer complaints, not monitor product reviews

Review needed
Updated On : 24 Nov 2022 | 12:14 AM IST

Top Headlines: Auto sector's electrification race, e-comm deal at WTO

Business Standard brings you the top headlines at this hour

Top Headlines: Auto sector's electrification race, e-comm deal at WTO
Updated On : 22 Nov 2022 | 7:47 AM IST

Govt proposes guidelines to combat fake online reviews and ratings

Some companies have been criticised by consumers and industry experts for downplaying negative reviews, or accepting fake ratings, making the vetting process difficult for buyers

Govt proposes guidelines to combat fake online reviews and ratings
Updated On : 22 Nov 2022 | 6:37 AM IST

11 e-commerce firms on board govt campaign to fight fake reviews

Firms to develop filtering & control tools and algorithms, verification and control processes

11 e-commerce firms on board govt campaign to fight fake reviews
Updated On : 21 Nov 2022 | 11:58 PM IST

Top headlines: Draft personal data protection Bill, e-commerce fake reviews

Business Standard brings you the top headlines at this hour

Top headlines: Draft personal data protection Bill, e-commerce fake reviews
Updated On : 19 Nov 2022 | 10:23 AM IST

E-commerce fake reviews: Centre to issue standard guidelines next week

According to sources, the e-commerce companies will also be asked to remove unverified buyers and reviewers, and on failing to do so, action will be taken against them

E-commerce fake reviews: Centre to issue standard guidelines next week
Updated On : 18 Nov 2022 | 11:01 PM IST

E-commerce entities may face heavy penalty for posting fake reviews: Report

A committee formed by the Department of Consumer Affairs is finalising changes in the norms related to fake reviews, which were formulated by the Bureau of Indian Standards (BIS) in 2021

E-commerce entities may face heavy penalty for posting fake reviews: Report
Updated On : 14 Sep 2022 | 7:35 PM IST

OPPO Pad Air review: Affordable Android tablet good for casual everyday use

OPPO's maiden tablet in India, the Pad Air, has a sharp 2K resolution screen, loud stereo speakers, and modest on-battery time. It is a decent tablet in budget segment for casual everyday use

OPPO Pad Air review: Affordable Android tablet good for casual everyday use
Updated On : 24 Aug 2022 | 1:59 PM IST

Fujifilm Instax Mini Evo Premium Ed. review: Right blend of nostalgia, tech

Despite many modes and lens filters that the Fujifilm Instax Mini Evo Premium Edition support, the photo quality is still not up to the mark

Fujifilm Instax Mini Evo Premium Ed. review: Right blend of nostalgia, tech
Updated On : 15 Jul 2022 | 4:26 PM IST

E-com platforms not publishing negative ratings/reviews in India: Report

More than one in two (58 per cent) consumers complain that their negative product ratings and reviews are not being published by e-commerce platforms, a new report showed on Tuesday

E-com platforms not publishing negative ratings/reviews in India: Report
Updated On : 28 Jun 2022 | 12:38 PM IST

Govt to take action against fake reviews on e-commerce platforms

Department of Consumer Affairs to hold meeting with e-commerce entities and stakeholders on Friday to discuss magnitude of fake reviews and prepare a roadmap ahead

Govt to take action against fake reviews on e-commerce platforms
Updated On : 26 May 2022 | 11:46 PM IST

50% consumers deem online reviews to be either fake or planted: Study

34% said their negative reviews have often been rejected by e-commerce sites, as per LocalCircles' study

50% consumers deem online reviews to be either fake or planted: Study
Updated On : 20 Nov 2017 | 3:41 PM IST