Net Banking

Issues related to cards, net banking top complaint areas at OBO: RBI report

Issues related to ATM/debit cards and mobile/electronic banking were the top grounds of complaints received at the Office of Banking Ombudsman (OBO) during April 1 to November 11, 2021, an RBI report said on Wednesday. The volume of complaints received under the Ombudsman Schemes/Consumer Education and Protection Cells during 2021-22 increased by 9.39 per cent over the previous year and stood at 4,18,184, it said. Of these, 3,04,496 complaints were handled by the 22 Offices of RBI Ombudsman (ORBIOs), including the complaints received under the three erstwhile Ombudsman Schemes till November 11, 2021. Complaints related to ATM/ debit cards were the highest at 14.65 per cent of the total, followed by mobile/ electronic banking at 13.64 per cent. Around 90 per cent of the total complaints were received through digital modes, including on the online Complaint Management System (CMS) portal, email, and Centralised Public Grievance Redress and Monitoring System (CPGRAMS). Majority 66.11

UP gets digital banking footprint with four of the 75 DBUs on its soil

The DBU are being set up to ensure the benefits of digital banking reach the remotest of places

TS ECET 2022 Final Seat Allotment Result today: Know details here

To check and download the TS ECET 2022 seat allotment result, candidates need to visit is tsecet.nic.in

Banks alert customers about mobile banking malware targeting over 200 apps

This malware captures the credentials when users log into their net-banking apps and access bank accounts

ITR 2021-22: How to e-verify income tax return to complete filing process

If the income tax return (ITR 2021-22) is not verified before the last date, it is deemed invalid (not filed) by the Income Tax Department

Outage hits ICICI Bank mobile, net banking; customers take to social media

Glitch in server caused disruption; Services restored after 2-3 hours

Axis Bank partners MinkasuPay for seamless net banking experience

Axis Bank announced its partnership with MinkasuPay to offer the smoothest net banking payment experience for its customers through a biometric authentication solution.

HDFC Bank says 'issues around mobile banking app' have been resolved

"Customers can now use NetBanking and mobile banking app for transactions. We regret the inconvenience and thank you for your patience," HDFC Bank tweeted.

Troubled by outages, HDFC Bank to use cutting-edge tech across businesses

In the letter to staff, CEO Sashi Jagdishan lists initiatives such as infra scalability, strengthening monitoring its Data Centre, and improving firewalls

How prepaid cards ensure that you don't go overboard on your expenses

They're also safer than credit and debit cards, and online transactions; just make sure you don't overload your prepaid card with too much money

Russia's Yandex in talks to buy online bank Tinkoff for $5.5 billion

Tinkoff is the world's largest bank that is fully online, with more than 10 million customers across Russia

Over 57% consumers prefer internet banking in Covid-19 era: Report

As the pandemic environment is moving consumers to interact more digitally with their banks, platform models offer agility and scalability during uncertain times

Covid-19 impact: HDFC, ICICI urge customers to use digital banking services

HDFC Bank has urged people to use cheque drop boxes to help reduce crowding in branches

Diversifying contactless payments a way ahead during coronavirus outbreak

Some countries have already quarantined cash, while others like South Korea, have burnt, or high-heat laundered their notes

YES Bank crisis: Paying loan? Shift ECS mandate to a nationalised bank

If you are paying a personal/home loan or doing SIPs, shift ECS mandate to another bank. It just might make sense to have one account with a nationalised bank

Google Pay leads UPIs in digital payments, Amazon Pay most favoured wallet

All the findings in this report are based on transactions held on the Razorpay platform from January 2018 to December 2019

How RBI has empowered card customers with an additional layer of security

The option to switch on and off international or online usage gives an additional layer of security

HDFC Bank net banking, mobile app suffer outages for a second day

The bank has apologised on Twitter and assured customers that the problem will be resolved soon

Digital-first economy? Bank transactions via cheques hit all-time low

Data from RBI shows that value of transactions via cheques as a proportion to the total number of transactions has come down to 3%

Each cyber threat to online banking costs a bank nearly $1.75 mn: Kaspersky

Banks also need to ensure to provide customers with secured access to mobile & online services