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Emergency Helpline

Feds say cyberattack caused outage of 988 suicide helplines in US

A cyberattack caused a nearly daylong outage of the nation's new 988 mental health helpline late last year, federal officials told The Associated Press on Friday. Lawmakers are now calling for the federal agency that oversees the programme to prevent future attacks. On December 1, the voice calling functionality of the 988 Lifeline was rendered unavailable as a result of a cybersecurity incident, Danielle Bennett, a spokeswoman for the Substance Abuse and Mental Health Services Administration, said in an email. The attack occurred on the network for Intrado, the company that provides telecommunications services for the helpline. The agency did not disclose details about who it believes launched the attack or what kind of cyberattack occurred. Intrado is working with a third-party assessor to investigate the incident and law enforcement agencies have been notified of the breach, SAMHSA said. The national 988 phone number, which can be reached by text, chat or voice calling, has beco

Feds say cyberattack caused outage of 988 suicide helplines in US
Updated On : 04 Feb 2023 | 10:45 AM IST

Uber adds safety net: Riders can now share live location updates with cops

Riders or drivers will be able to share their live location along with their name and contact details at the swipe of a button on the Uber app with the police

Uber adds safety net: Riders can now share live location updates with cops
Updated On : 18 Jul 2022 | 11:50 PM IST

How a UP service is changing police response to citizens' emergency calls

Unlike the usual Dial 100 service, UP100 uses high-end networking and GIS technologies to make emergency responses much quicker and decidely more efficient

How a UP service is changing police response to citizens' emergency calls
Updated On : 17 Jul 2019 | 3:14 PM IST

20 states join pan-India single emergency helpline number '112'

The 20 states and UTs include Himachal Pradesh, Andhra Pradesh, Uttarakhand and Punjab

20 states join pan-India single emergency helpline number '112'
Updated On : 20 Apr 2019 | 2:42 AM IST