Consumer

Spreading the Safety net beyond the Sweet Spot

.

Pricing weapon in FMCG marketing

Consumers know that they can trade down to a lower priced product, and they do that when in a pinch

Delhi consumer grievances redressal: Upload pics of products, bills via app

Consumers in Delhi can now upload the pictures of a product, bill and other items via a new app to lodge a complaint on legal violations committed by a shop or an establishment with the city's weights and measures department. The app -- "Maaptol Grievance" -- has recently been developed and is available on Google Playstore. The app aims to facilitate the online registration and time-bound redressal of consumer grievances related to the Legal Metrology Act and the rules framed thereunder, officials said on Sunday. The complainant has to mention in the relevant fields of the software application his or her name and mobile number and the complete name and address of the shop or establishment where a violation of the Legal Metrology Act, 2009 and the rules framed thereunder has been found, they said. In relevant cases, the complainant may upload photographs of the product related to the complaint and the bill, a senior official added. The application will ask a complainant or consumer i

Consumer, tyre companies wait for crude derivative prices to ease

The firms also say that while crude oil prices have cooled off, they must sustain at current levels for actual impact to be seen on manufacturing operations

Consumer gets soap instead of iPhone; Flipkart, retailer to compensate

A Consumer Commission has ordered e-commerce major Flipkart and a retailer to pay Rs 25,000 for deficiency in service and unfair trade practice and causing mental agony and physical harassment to a consumer who was delivered a bar of detergent soap and small keypad phone instead of the iPhone he had ordered. This payment will be apart from the refund of Rs 48,999 that the consumer Harsha S, a student from the district headquarters town of Koppal in Karnataka, had paid for the iPhone. Harsha approached the District Consumer Disputes Redressal Commission, Koppal, against Flipkart Internet Private Limited and Sane Retails complaining that he was sent a small keypad phone and a 'Nirma' soap instead of an Apple iPhone he had ordered online. He alleged in his complaint, which dates back to 2021, that he had paid Rs 48,999 and demanded refund and also compensation for deficiency of service and mental agony he underwent. The complainant said he was shocked after opening the parcel that he

How brands use the 'for women' gimmick to sell products at a premium

While brand experts count on aspirational value, the undue premium on personal care remains discriminatory

FCI to offer 1.17 MT wheat to bulk consumers in 3rd e-auction on Feb 22

State-run Food Corporation of India (FCI) will offer 11.72 lakh tonnes of wheat to bulk consumers like flour millers during the third e-auction to be held next week, the food ministry said on Saturday. FCI plans to sell 25 lakh tonnes of wheat to bulk consumers under the Open Market Sale Scheme (OMSS) till March-end as part of the government's measure to check rise in domestic prices. In the last two weekly e-auctions, about 12.98 lakh tonnes wheat was sold, out of which 8.96 lakh tonnes has already been lifted by the bidders which has resulted in cooling down of retail prices of wheat and atta. In a statement, the food ministry said FCI will offer 11.72 lakh tonnes of wheat from 620 depots across the country during the third e-auction to be held at 11 am on February 22. Bidders, who have registered themselves on the e-portal of M-Junction by 10 pm on February 17, will be allowed to participate in the e-auction on February 22, it said. The last date for deposit and uploading of ..

Builder paid for breach of contract by buyer

The National Commission noted that the agreement provided for a refund of money, along with interest, but the purchasers had never sought refund

The everywhere retail

Spurred by the pandemic, the convergence between offline and online commerce could reach a tipping point in 2023

As acute inequality grows, squeeze on Indian spenders is yet to lift

While India's rapid economic growth since the 1990s has undoubtedly expanded the spending capacity of its 1.4 billion people, acute and rising inequality makes for a budget-conscious median consumer

J&K govt providing over 440 services online commonly availed by citizens

The Jammu & Kashmir government is providing nearly 444 services online including all the major services commonly availed by the people.

Rs 10 lakh penalty imposed on Glaxo Smith Kline for misleading ad

The Central Consumer Protection Authority (CCPA) has imposed a penalty of Rs 10 lakh each on Glaxo Smith Kline and Naaptol for misleading advertisements of their products.

Dettol enters a new category with Dettol multi-use antiseptic cream

With the launch of this antiseptic cream, the company aims to create a niche for itself in the cuts and wounds segment, as it looks to on building on its existing antiseptic liquid

E-commerce firms again top list of sectors with maximum consumer grievance

Centre plans Lok Adalats to dispose of pending cases in consumer commissions

Why Enterprise Mobility is Key To Achieving Digital Transformation in the Post-Pandemic World

The secret of change is to focus all of your energy, not on fighting the old, but on building the new. ~ Socrates

Why using CPI for REER calculation has been self-destructive for India

Given its stage and uncompetitive infrastructure, India's approach has been largely naïve or self-destructive

Quality standards for gig, shared economy players soon: top govt officials

Indian Bureau of Standards also mulling adoption of ISO benchmarks; need for standardisation also arises from increasing number of complaints received by consumer affairs ministry lately

Amazon announces Doug Herrington as CEO of worldwide consumer business

Tech giant Amazon has announced that Doug Herrington will become the new Chief Executive Officer (CEO) of the company's Worldwide Amazon Stores business, formerly known as "Consumer"

How social commerce is affecting consumer behaviour

.

Festive season holds hope for consumer appliances, auto cos after 2-yr lull

The harvest season, which marks the beginning of the New Year, is expected to spruce up sales