The helpdesk on WhatsApp makes it easy for people to seek support from administration, consult doctors, access a wide range of Covid related resources
Initially aimed at providing credible information from India's government and global sources, the application has since added new and more useful features
The chatbot powered by artificial intelligence will enable those organisations to answer general queries of the customers and garner good will too
Facebook Inc is close to buying Kustomer in a deal that would value the customer-service and chatbot startup at about $1 billion, the Wall Street Journal reported on Monday
An anthropomorphised baby penguin uses evidence-based cognitive behavioural techniques, meditation, breathing and motivational interviewing to help the user build emotional resilience
With big brands testing out their business interface, the social messaging app seeks leverage for the vast cache of conversations on its platform
The fresh capital will help the company fuel international growth across the US, Europe, Latin America, and Asia-Pacific markets
Is your chatbot advertising, or just being helpful?
The global chatbot market will be worth nearly $1 billion by 2024, reports Tech in Asia