How the Right to Repair rule can cut short your visit to the service centre

The tech and auto industry expects the 'Right to Repair' policy to provide recognition to the largely unorganised third-party repairs sector through increased availability of original spares

Even as Centre announced that it is working to come out with a framework on ‘Right to Repair’, stakeholders from the re-commerce and repairs industry have called upon the government to avail original spare parts in the open market to help mainstream third-party repairs and reduce the monopoly of Original Equipment Manufacturers (OEMs) in the sector.

Last week, the Ministry of Consumer Affairs said a holding on repair processes infringes the customer's "right to choose". The ministry said consumers should be able to repair and modify the product with ease and at a reasonable cost, without being captive to