Expect bold changes in the year 2023

India is making rapid strides in the area of digital banking, meeting the expectations of a digitally agile customer base in the information age

The last two years bear testimony to the spirit of human resilience to overcome the rigours of extreme turbulence, which at times threatened to erase the growth and progress made by mankind over centuries. Fortitude and innovation are the outcomes of such extraordinary circumstances, paving the way for conceiving and executing many new and exciting ideas of an enduring nature.
 

One of the prominent features of the past few years has been the rise of Indian banking serving a billion-plus people across geographies and demographics, with both brick-and-mortar and digital banking co-existing — an India where possibilities outweigh vulnerabilities by