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Small ticket, big business: Fintech firms see surge in instant loans

A recent report by CRIF High Mark has it that small-ticket personal loans contributed 50 per cent by volume in FY21

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Housing and other personal loans constituted 64 per cent of incremental credit during the last two financial years.

Raghu Mohan
Can credit be handed out faster than Maggi noodles? Last Thursday, CASHe launched a WhatsApp-enabled service for instant credit, which V Raman Kumar — the fintech’s founder and chairman — claims is a first-of-its-kind, because “today’s smart consumers demand instant gratification and contactless support”.

With so many “smart consumers”, CASHe saw a 237 per cent annual growth in the number of small loans disbursed, to 430,000 in FY22, from 127,000 in FY21, with an average ticket-size of about Rs 40,000.

A recent report by CRIF High Mark (How India Lends: Credit Landscape in India FY21) has it that small-ticket personal loans (STPL,