Govt likely to launch social media grievance portal within a week

The idea is to create avenues for redressing user grievances against online platforms apart from courts

The government may launch the portal for filing complaints against online platforms, including social media companies, within a week, according to sources. The three panels for solving the grievances have already been established.
 
The Ministry of Electronics and Information Technology (MeitY) on Saturday notified three grievance appellate committees (GACs), according to the recently amended Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 (IT Rules, 2021).
 
Rajesh Kumar, Chief Executive Officer (CEO) of the Indian Cyber Crime Coordination Centre (I4C), Ministry of Home Affairs; Vikram Sahay, Joint Secretary in charge of the Policy and Administration Division