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UGC to launch 'e-Samadhan' portal to address student grievances next week

Along with the launch of e-Samadhan portal, UGC has also set definite timelines for addressing the grievances. For student-related matters, the deadline has been fixed at ten working days

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BS Web Team New Delhi
A new student grievance redressal platform, "e-Samadhan", is being launched by the University Grants Commission (UGC). The platform, which will be operational next week, will address all the students' problems online, according to a report by the Times of India (TOI).

UGC has also set definite timelines for addressing the grievances. For student-related matters, the deadline has been fixed at ten working days. For teaching and non-teaching issues, the issue needs to be addressed within 15 days. For any matter related to the university or college, a maximum time limit of 20 days is allowed.

Nearly 38 million students are