Specially-abled child incident a lesson for us, won't appeal order: IndiGo

IndiGo CEO Ronojoy Dutta said IndiGo needs to be sensitive in their training and take the specially-abled child incident as a case study

IndiGo’s outgoing Chief Executive Officer Ronojoy Dutta on Tuesday said the airline will not appeal against the Directorate General of Civil Aviation (DGCA) order in the case pertaining to denying boarding to a child with special needs.

"We will not appeal against the DGCA order. It told us we should have contacted the airport doctor," Dutta told Business Standard.

The CEO added that IndiGo needs to be sensitive in their training and take the incident as a learning opportunity.

The aviation regulator on May 28 imposed a fine of Rs 5 lakh on the airline for denying boarding to a