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Vistara Airline
Full-service airline Vistara on Thursday announced the launch of its flight services to Mauritius from the city, starting March 26. The five times weekly flight services will be catered with a long range A321 aircraft, which the airline inducted in its fleet recently, in a three class configuration (business, premium economy and economy), Vistara said. Mauritius is the 12th international destination that Vistara is connecting with Mumbai. The airline has already announced commencing flight services to Colombo and Dammam from Mumbai next month. "Vistara announces the addition of Mauritius to its constantly expanding global network. Besides being a popular tourist destination, Mauritius is an important business hub and home to many global financial institutions. "This new route will further aid the growing traffic between the two countries," said Vinod Kannan, Chief Executive Officer at Vistara. The Tata-Singapore Airlines-run Vistara is in the process of merging with Air India, wh
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The financial outlay for the Singapore Airlines Group under the proposed Vistara-Air India merger is "minimal when considered against the fact that it is acquiring a 25.1 per cent in interest in the enlarged Air India", according to a regulatory filing. Singapore Airlines (SIA), which commenced services to India more than 50 years ago, expects to immediately gain exposure to an entity that is four to five times larger in scale post the merger. On Tuesday, Tata group and SIA announced the merger of Vistara with Air India and subject to regulatory approvals, the deal is expected to be completed by March 2024. The financial exposure of the SIA Group for the merger would effectively be the aggregate of the value of its 49 per cent interest in Vistara and the cash consideration of Rs 2,058.5 crore. "It is noted that due to losses sustained since 2013, Vistara has zero carrying value in the SIA Group financial statements as at 30 September 2022," SIA said in the filing to the Singapore .
Admitting that Vistara fell short of customers' expectations in the last few months, its Chief Executive Officer Vinod Kannan has said the airline is addressing some of the gaps on a war footing while many changes and enhancements are in the offing. Kannan, in a letter to customers, acknowledged that the recent disruptions in services would have led to the alterations in their travel plans and the frustration over a long wait to reach out to the airline's call centre. We have always wanted to make flying an experience that is not transactional, but a joyous and memorable 'new feeling.' However, I admit that we fell short on this commitment in the last few months and did not live up to your expectations, Kannan said. I am aware that our website and mobile app couldn't offer targeted solutions to some of the problems you faced. And I also understand that your on-ground experience may not have been up to your expectations on some instances, he further said. Assuring the customers that