Service Charge By Hotels

The Delhi High Court questioned why restaurants should recover service charges from consumers as an additional and separate levy

Usually there is a marked difference between the charges promised and what we pay at the end of a service, whether at a restaurant or booking an air ticket. How can we ensure price transparency?

No such charge on takeaway orders: Court

The Delhi High Court on Wednesday stayed the recent guidelines prohibiting hotels and restaurants from levying service charge automatically on food bills

High food inflation forces restaurants to hike prices; ban on service charge will likely lead to further increases in the prices of dishes on the menu

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Upon receiving related complaints, the District Collector may conduct investigation pertaining to violation of the guidelines and submit the report to the authority within 15 days, said CCPA.

Amid rising complaints related to levying of service charge by hotels and restaurants, regulator CCPA has asked state chief secretaries to create awareness about the new guidelines

According to the NRAI, the government cannot bring about a change insofar as a levy of service charge is concerned by making guidelines

Eateries have been asked either to leave the column of service charge blank or mention on the bill that it is optional