Online Shopping

The charges may have to be paid by either the seller, or the buyer, or both

A Consumer Commission has ordered e-commerce major Flipkart and a retailer to pay Rs 25,000 for deficiency in service and unfair trade practice and causing mental agony and physical harassment to a consumer who was delivered a bar of detergent soap and small keypad phone instead of the iPhone he had ordered. This payment will be apart from the refund of Rs 48,999 that the consumer Harsha S, a student from the district headquarters town of Koppal in Karnataka, had paid for the iPhone. Harsha approached the District Consumer Disputes Redressal Commission, Koppal, against Flipkart Internet Private Limited and Sane Retails complaining that he was sent a small keypad phone and a 'Nirma' soap instead of an Apple iPhone he had ordered online. He alleged in his complaint, which dates back to 2021, that he had paid Rs 48,999 and demanded refund and also compensation for deficiency of service and mental agony he underwent. The complainant said he was shocked after opening the parcel that he

Users will still be able to set up and run their shops on the platform as the company continues to "invest in shopping experiences for people and businesses across feed, stories, Reels, ads and more

Commerce media company Criteo conducted a survey of over 1,400 consumers in India to see how inflation has affected shopping behaviour

Procurement of goods and services from government portal GeM is expected to cross Rs 2 lakh crore during this fiscal year on account of an increase in buying activities by different ministries and departments, a top official said on Wednesday. The procurement crossed Rs 1.5 lakh crore on February 1. CEO of the Government e-Market (GeM) P K Singh said huge potential is there in states and public sector undertakings to increase the buying from the platform. "After crossing Rs 1.5 lakh crore, we are aspiring for Rs 2 lakh crore for the full fiscal," Singh told reporters here. The portal was launched on August 9, 2016, for online purchases of goods and services by all the central government ministries and departments. He said the portal has over 66,000 government buyer organisations and more than 58 lakh sellers and service providers offering a diverse range of goods and services. He added that through automation and digitisation of processes, GeM has led to higher process efficienci

Here is the best of Business Standard's opinion pieces for today

Spurred by the pandemic, the convergence between offline and online commerce could reach a tipping point in 2023

In past two trading days, the stock price of Nykaa has declined 5 per cent after Kravis Investment Partners II offloaded 36.7 million shares of the company at a price of Rs 171 apiece.

This edition of EORS is bigger, with a 70% higher style count than the previous; will have 1.7 million styles across 6,000 popular domestic and international brands on offer

The 17th edition of Myntras biannual End of Reason Sale is set to cater to 5 million shoppers with a whopping 17 lakh styles across leading fashion, beauty and lifestyle brands, the company said

The Adobe Analytics report predicts spending on Cyber Monday to rise 5.2 per cent as inflation-weary consumers have been putting off holiday shopping for weeks

Retail brands and malls expect sales to grow by as much as 50% this time over the 2019 figures, when Black Friday as a concept began gaining momentum in India

The sale will have offers on global and Indian luxury and premium brands

Walmart management says early timing of Big Billion Sale, from Q4 last year to Q3 this year, benefited the company

Amazon and Microsoft Corp. were neck-and-neck in the race to breach the unwelcome milestone, with the Windows software maker close behind after having lost $889 billion from a November 2021 peak

Remarketing is a paid marketing tactic that allows users to serve ads to individuals who have previously visited a website or engaged with his (the user's) content on a social platform

Nykaa has already expanded to 15 cities, not states. Ergo fulfilment costs are already down. Distance from warehouse to customer has therefore, shrunk

From spray-painted dresses to feeling the texture of a fabric on screen, fashion and shopping are becoming tech-immersive

Amazon is rolling out the option to use Venmo balance, a linked bank account, or an associated debit card for payments for its users

Indian brands, too, have capitalised on the sentiment ahead of the festive season