Online Reviews

According to the guidelines, published on November 23, the companies will have to ensure that the ratings and reviews of their products are genuine

A total of 47% respondents were from tier-1, 33% from tier-2 and 20% from tier-3 and tier-4 and rural districts

Best hotels ranked by customer experience, location, analysis of reviews: CEO Ritesh Agarwal

As far as platforms like Google and Meta go, the new rules will require them to validate the real person behind the review through specified six-right mechanisms

The Department of Consumer Affairs framed the guidelines after it received a slew of complaints about fake reviews of products being posted by several e-commerce companies on web portals

TMS Ep310: Trade with Australia, Fake Reviews, Markets, State Governors

What can India gain from the trade pact with Australia? Why have fake reviews become rampant? Will renewable energy stocks keep your portfolio green? Why are state governors important? Answers here

Why have fake reviews on e-commerce sites become rampant?

In another big development, India on Monday came out with a framework to address the menace of fake online reviews on e-commerce websites. Now websites like Amazon and Flipkart and food delivery apps

Govt should address consumer complaints, not monitor product reviews

Business Standard brings you the top headlines at this hour

Some companies have been criticised by consumers and industry experts for downplaying negative reviews, or accepting fake ratings, making the vetting process difficult for buyers

Firms to develop filtering & control tools and algorithms, verification and control processes

Business Standard brings you the top headlines at this hour

According to sources, the e-commerce companies will also be asked to remove unverified buyers and reviewers, and on failing to do so, action will be taken against them

A committee formed by the Department of Consumer Affairs is finalising changes in the norms related to fake reviews, which were formulated by the Bureau of Indian Standards (BIS) in 2021

OPPO's maiden tablet in India, the Pad Air, has a sharp 2K resolution screen, loud stereo speakers, and modest on-battery time. It is a decent tablet in budget segment for casual everyday use

Despite many modes and lens filters that the Fujifilm Instax Mini Evo Premium Edition support, the photo quality is still not up to the mark

More than one in two (58 per cent) consumers complain that their negative product ratings and reviews are not being published by e-commerce platforms, a new report showed on Tuesday

Department of Consumer Affairs to hold meeting with e-commerce entities and stakeholders on Friday to discuss magnitude of fake reviews and prepare a roadmap ahead

34% said their negative reviews have often been rejected by e-commerce sites, as per LocalCircles' study