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Indian Railway Catering and Tourism Corporation Ltd (IRCTC) and HDFC Bank on Wednesday announced a partnership to launch a co-branded travel credit card. Known as the IRCTC HDFC Bank Credit Card, the co-branded card is in a single variant and is available on NPCI's Rupay network. This is the third tie-up of IRCTC after State Bank of India and Bank of Baroda. The card will provide exclusive benefits and maximum savings on bookings of train tickets booked through the IRCTC's ticketing website and through IRCTC Rail Connect app, HDFC Bank Group Head (Payments, Consumer Finance, Digital Banking and IT) Parag Rao told reporters here. Additionally, he said, IRCTC HDFC Bank Credit cardholders will enjoy an attractive joining bonus, discounts on bookings and access to the several executive lounges at railway stations across the country. Commenting on the association, IRCTC chairman and managing director Rajni Hasija said the co-branded card offers exclusive access to newly opened lounges
Train passengers would soon be able to order food through a WhatsApp number, with an interactive Artificial Intelligence-enabled chatbot handling their queries on e-catering and booking meals. The Indian Railway Catering and Tourism Corporation (IRCTC) is already delivering meals on certain routes through WhatsApp number +91 8750001323. "WhatsApp communication for e-catering services implemented on selected trains and passengers. Based on customer feedback and suggestions, the company will enable the same on other trains," the Railways said in a statement on Monday. The IRCTC has started e-catering services through a specially developed website www.catering.irctc.co.in as well its e-catering app 'Food on Track', it said. The implementation of e-catering services through WhatsApp was envisaged in two phases. The first phase has already been implemented, Under this, a business WhatsApp number sends a message to the customers booking e-ticket for opting in e-catering services by clic