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Flight Delay
As many as 170 passengers of an Air India Express flight to Dubai had a tough time at the airport here as the flight was delayed by 13 hours due to a technical snag. The flight, which was scheduled to take off for Dubai at 3 pm on Thursday, finally left at 4 am on Friday. In a statement, Tata Group-owned Air India Express said it provided assistance to some 50 passengers, who had special requirements, including the lounge facility. However, the remaining 120 passengers were kept at the airport terminal building, an airline source said. A total of 170 passengers were booked for the flight. Significantly, Tata Group operates at least four luxury hotels in the city with one in the domestic airport terminal premises itself. "Air India Express flight IX 247 on Mumbai-Dubai route on February 9, 2023 had a progressive delay due to a technical snag, which was beyond the control of the airline," the airline said. "We made all possible efforts to minimise the difficulties of our guests, di
To minimise the impact of fog-related flight disruptions, Air India on Saturday said it will proactively reach out to passengers and provide them the option to reschedule or cancel their impacted flights free of cost. The Tatas-owned airline has launched the 'FogCare' initiative to mitigate the impact of disruptions due to fog on passengers, and it will be initially for the flights departing from and arriving at Delhi airport. The initiative is to proactively reach out to passengers whose flights have been badly impacted and are likely to be cancelled during periods of fog. Such passengers can decide whether to travel to the airport or not, and avoid the inconvenience of long waits. They will have the option to reschedule or cancel their impacted flights at no extra cost. In a release, the airline said the effort will also help in easing congestion at the airports. "Customer-friendly e-mails, calls, and SMS with flight-specific advisories will be sent to passengers on impacted ...
Budget airline GoAir on Thursday said it is temporarily suspending some flights due to Airbus and Pratt & Whitney deferring delivery of planes and engines, respectively. In the last four weeks, the carrier said, it has gone through unplanned grounding of aircraft, which were supporting its current operation of fleet. "Now, we have been informed by our business partners Airbus and Pratt & Whitney of their inability to deliver previously promised aircraft and engines through March 9, 2020, that are required to support our current growth. "As a result, we have been forced to temporarily suspend certain flights that are part of our network, schedule and open for sale," it said in a statement. Specific details were not disclosed. Currently, the airline operates more than 325 daily flights and has around 60 planes in its fleet.