BPO Firms

Upon the scheme becoming effective, all the subsidiaries of Allsec will become subsidiaries of Quess.

In November 2020, the government had simplified BPO and ITES guidelines to ease the compliance burden on service providers and establish the 'Work-From-Home' and 'Work-From-Anywhere' framework.

An old rule barred work such as voice calls from home. DoT relaxed rules last November, allowing BPM and other service providers (OSPs) to work from anywhere in India

The acquisition is expected to expand Coforge's BPM operations, strengthen its financial services business, and increase presence in North America

Business process management firm Startek on Tuesday reported widening of its loss to $5.2 million for the June quarter

HGS' revenue from operations, however, grew 2.6 per cent to Rs 1,318.6 crore in the quarter under review, as against Rs 1,284.6 crore in the year-ago period

Currently, around 85 per cent of the IT workforce is working from home and only those performing critical functions are going to offices

In the ongoing year, end-user spending on IT services in India will represent 59 per cent of total end-user spending on IT services in emerging Asia/Pacific

The Parliamentary Standing Committee on Information Technology highlights the need to lay more emphasis on skill and training in the country's BPO sector

In total, the state has signed master service agreements with 15 companies to create a total of 2,222 seats over and above its share of 1,900 seats

E-commerce firms are aggressively focusing on engaging with customers