- $836bn Estimated size of India’s retail sector in 2021-22 (FY22)
- 81.5% Contribution from traditional retail
- 12% Organised brick-and-mortar, and 6.5% online sales channels
- $225bn Potential size of the online retail market in India, which is expected to grow at 32% a year over the next few years
- $70bn Potential size of the D2C segment in the next few years, reflecting a robust CAGR of nearly 45%
- 69.4% Overall e-commerce order-volume growth YoY in FY22, compared with 49.4% in FY21
- 143% Order-volume growth of beauty & personal care, the highest among all sectors in the fiscal year gone by (FY22)
- 62.4% Order-volume growth in health & pharmaceuticals over the last two years
- 61.7% Order-volume growth in FMCG & agriculture over the last two years
- 59.7% Order-volume growth in fashion & accessories, and 34.7% in electronics & home appliances, which were the biggest categories
- D2C and digital-first brands continue to rise, with consistent order growth of brand websites
- 80.4% Faster growth of D2C brands on websites; marketplace growth was 59.6%
- 14.8% Share of returns in overall order volume in FY22, compared with 16.10% in the previous year
- 18.8% Returns on cash-on-delivery orders in FY22, down from 22.1% in FY21
- 10.4% Share of returns of prepaid orders remained constant YoY
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