Digital maturity is a journey with moving goalposts, shows data

Nasscom and Avasant’s Digital Enterprise Maturity 3.0 — Boosting Business Resilience Through Technology report is an in-depth analysis of the practices of 550 global enterprises at varying levels of digital maturity. The study reveals nuances of what makes a mature digital enterprise, while also establishing the fact that digital maturity is a journey with moving goalposts. Assessing such complex endeavours will also require the current maturity index to evolve over time. Digital transformation has evolved from “nice-to-have” to “need-to-have”.

Macro drivers

By 2023, global digital economy is likely to make up more than 50% of global nominal GDP, at $53 trn

Accelerated consumption trends in: 

• Digital commerce 
• Digital payments 
• Digital content consumption
• WFH-related infrastructure and smart devices

$1.8trn: expected size of global technology spend in 2022, up 6.5% from $1.7 trn in 2021

Digital revenues for service providers were more than a third of total revenue in FY22, up from 20-25% in FY20

Enterprise-level drivers

Increased adoption of core digital technologies: 

• Cloud/edge computing 
• Artificial intelligence/machine learning (AI/ML) 
• Internet of Things (IoT)
• Cybersecurity