At present, the boards of state-owned lenders, which also comprise of government officials, are empowered to set internal targets based on certain defined parameters including credit growth, cash recoveries and financial inclusion. The board of PSBs monitors the respective banks’ performance based on these defined parameters. The performance of whole-time directors of PSBs is monitored based on government-prescribed criteria based on which they receive incentives.
The SoI mechanism was introduced in 2005 to set annual goals and monitor the performance of PSBs based on parameters such as cost-to-income ratio, net profit per employee and ratio of staff in branches to total staff, among others. Targets were discussed between the Ministry of Finance and banks. In 2015, the centre introduced changes to the framework by inserting key performance indicators (KPIs) that were used to monitor PSBs performance due to delays in the previous target-setting exercise. These new parameters included efficient use of capital, diversification of business/processes and NPA management and financial inclusion. Certain qualitative parameters were also included such as strategic steps taken to improve asset quality, efforts made to conserve capital, HR initiatives and improvement in external credit rating, among others. The performance of banks based on this new framework was linked to the performance bonus to be paid to the MD & CEOs of banks by the government.