Akasa Air issues apology after data breach, says no intentional attempt

Akasa Air suffered a data breach, allowing unauthorised individuals to view data of some of its customers, India's new airline has admitted

Akasa Air
Photo Courtesy: Akasa Air
IANS New Delhi
2 min read Last Updated : Aug 29 2022 | 11:30 AM IST

Akasa Air suffered a data breach, allowing unauthorised individuals to view data of some of its customers, India's new airline has admitted.

The airline apologised for the data breach, saying there was "no intentional hacking attempt" to break into its systems.

The airline said in a message posted on its website that a temporary technical configuration error related to our login and sign-up service was reported to us on Thursday August 25, 2022".

"As a result of this configuration error, some Akasa Air registered user information limited to names, gender, email addresses and phone numbers may have been viewed by unauthorised individuals," the company elaborated on Sunday.

"We can confirm that aside from the above details, no travel-related information, travel records or payment information was compromised," it added.

Akasa Air, which operated its inaugural flight on August 7 from Mumbai to Ahmedabad, said it immediately stopped the unauthorised access by completely shutting down the associated functional elements of its system.

"While extensive protocols are in place to prevent incidents of such nature, we have undertaken additional measures to ensure that the security of all our systems is even further enhanced," said Anand Srinivasan, Co-Founder and Chief Information Officer at Akasa Air.

Akasa Air "self-reported" the incident to CERT-In.

"We have also notified the affected users of the above, and have informed such users that this matter has been reported to CERT-In," it added.

"We would like to clarify that based on our records there was no intentional hacking attempt," said the airline in which late billionaire Rakesh Jhunjhunwala had made substantial investment.

--IANS

na/dpb

(Only the headline and picture of this report may have been reworked by the Business Standard staff; the rest of the content is auto-generated from a syndicated feed.)

Subscribe to Business Standard digital and get complimentary access to The New York Times

Quarterly Starter

₹900

3 Months

₹300/Month

SAVE 25%

Smart Essential

₹2,700

1 Year

₹225/Month

Save 46%

Super Saver

₹3,900

2 Years

₹162/Month

Subscribe

Renews automatically, cancel anytime

Here’s what’s included in our digital subscription plans

Access to Exclusive Premium Stories Online

  • Over 30 behind the paywall stories daily, handpicked by our editors for subscribers

Complimentary Access to The New York Times

  • News, Games, Cooking, Audio, Wirecutter & The Athletic

Business Standard Epaper

  • Digital replica of our daily newspaper — with options to read, save, and share

Curated Newsletters

  • Insights on markets, finance, politics, tech, and more delivered to your inbox

Market Analysis & Investment Insights

  • In-depth market analysis & insights with access to The Smart Investor

Archives

  • Repository of articles and publications dating back to 1997

Ad-free Reading

  • Uninterrupted reading experience with no advertisements

Seamless Access Across All Devices

  • Access Business Standard across devices — mobile, tablet, or PC, via web or app

More From This Section

Topics :Akasa AirData breachdata leakcybercrimesCyber Attackscyber security

First Published: Aug 29 2022 | 11:30 AM IST

Next Story