Efforts to identify key personnel risks need to increase by many notches, given the amount of investments being made in technology, and the number of digital transactions
Startup raises Rs 10 cr from marquee angel investors, aims to have 5 million users in four years
Cyber security is critical for the success of digital banking and banks should create the infrastructure to win customers' trust for all such transactions, a senior SBI official said on Wednesday. Digital banking or Figital is here to stay and is the future but it is equally important to safeguard the interests of all stakeholders, State Bank of India (SBI) Deputy Managing Director and Chief Digital Officer Ravindra Pandey said at a webinar. "It is important to win the customers' trust in any system. It is the objective of banks to create and win the customers' trust, such that all transactions are routed through banks as is presently done by multiple payment apps," Pandey was quoted as saying in a release issued by industry body PHD Chamber of Commerce & Industry. The official said that fintech has bought about changes in the customer mindset and it is an era of techfins rather than fintech. Digital banking has helped in enhancing customer relationship, engagement and ...
This is the final step in the amalgamation, with data of 3,000-plus branches and all channels of erstwhile Allahabad Bank migrating seamlessly to Indian Bank database
Union Minister Dhotre informed the Parliament on Thursday
With the customer spoilt for choice, the option for the banking industry in the new decade is between going digital or dying
They will soon take a call on tech spending
The central bank allowed a moratorium (payment holiday) on dues for six months
Here's a selection of Business Standard opinion pieces for the day
Though the functions of a branch may have not changed in years, their focus has shifted from transaction to customer retention
Unauthorised lending apps must be stopped
The 2020 experience brought forth the challenge of adequate infrastructure for online transactions and customer experience
In this regard, credit bureaus and the proposed Public Credit Registry (PCR) framework can improve the flow of credit as well as credit culture in the country, according to the governor
Users can transfer money to any bank account, payment app and digital wallet.
RBI measures won't affect existing customers. Similar measures could be taken for larger banks that faced recent outages
Bank enters uncharted territory as it looks to license app, which it values at $40 billion
However, physical branches will remain as visibility helps, he added
'Won't participate in consortium accounts where our share is least as we will have no say', said B Ramesh Babu
The campaign launched by the bank's Managing Director S S Mallikarjuna Rao on the occasion of Independence Day is till March 31, 2021
The country's largest bank kept about 22,000 branches and 60,000 ATMs running during the lockdown