Aviation regulator DGCA on Monday said it has issued a show cause notice to Air India regarding two incidents of passenger misbehaviour onboard a flight from Paris to New Delhi last month. In one incident, a drunk passenger was caught smoking in the lavatory and was not listening to the crew. In the second incident, another passenger allegedly relieved himself on a vacant seat and blanket of fellow female passenger when she went to lavatory, according to DGCA. Both incidents happened on the Paris-New Delhi flight on December 6, 2022. "Air India didn't report the incident until DGCA sought the incident report from them on 05.01.2023. After perusal of the reply submitted by Air India through email dated 06.01.2023, prima facie it emerges that provisions related to handling of an unruly passenger... have not been complied with. It has been noted that the response of the airline has been lackadaisical and delayed," the regulator said in a statement. The Directorate General of Civil ...
Air India's handling of an incident in which an inebriated male flier allegedly urinated on a woman co-passenger suggests an urgent need for stricter rules to deal with unruly passengers, according to legal and aviation experts. Instances of inappropriate conduct on flights have gone up in the recent past because airlines try to cover up such incidents due to their commercial interests, the experts said. According to police, the male passenger, Shankar Mishra, allegedly urinated on a woman co-passenger in her 70s in the business class of the Air India flight from New York to Delhi on November 26 last year. Delhi Police registered an FIR against him on January 4 on a complaint given by the woman to Air India and arrested him from Bengaluru on Saturday. To prevent such incidents in future, the experts said, the Civil Aviation Requirements (CAR) of 2017 for handling of unruly passengers should be amended. The Directorate General of Civil Aviation (DGCA) framed the rules in 2017 after
Union Civil Aviation Minister Jyotiraditya Scindia has promised speedy action in the case
Two crew members of an Air India flight on which a man allegedly urinated on an elderly woman co-passenger are likely to join the police investigation into the case on Monday, sources said. The police are also trying to approach other passengers who were on the flight to get their statements, the sources said on Sunday. Delhi Police had summoned nine crew members of the flight and seven of them have already recorded their statements. The remaining two were asked to appear before police on Sunday but they were not in the city and are expected to join the probe on Monday, they said. The sources further said police are also trying to approach other passengers on the flight to get their statements. The statements of the crew members will help the police establish the sequence of events, police said. According to police, the accused, Shankar Mishra, allegedly urinated on a woman co-passenger in an inebriated condition in the business class of the Air India flight from New York to Delhi
A drunk person may not be in his senses but the flight crew showed no compassion and failed in their responsibility, said a US-based doctor seated next to the man who urinated on a woman in an inebriated state on an Air India flight from New York to Delhi. In an interview to PTI, Dr Sugata Bhattacharjee narrated the sordid events in the business class cabin of Flight AI102 on November 26, which have become front page news after they came to light last week. Bhattacharjee, who is based in New Hampshire state, wrote an elaborate complaint to Air India immediately after the flight landed, detailing his experience with his co-passenger Shankar Mishra and his interactions with the cabin crew He told PTI he is speaking out now to elaborate on the complaint because of claims by Mishra's father that his son is innocent and may have been a victim of extortion. "It was a moral call for me, it was morality and I thought it was my moral obligation to stand and make a complaint and I did," he .
The drunk passenger allegedly attempted to touch an eight-year-old girl inappropriately, according to a complaint by the girl's mother and 20-year-old brother travelling with her on the flight
Tata Group Chairman N Chandrasekaran admitted on Sunday that Air India's response to the incident of a drunk passenger allegedly urinating on a woman on one of its international flights last year should have been "much swifter". In a statement, which came days after the aviation regulator DGCA pulled up the Tata Group-owned full service carrier, Chandrasekaran also said that "we fell short of addressing this situation the way we should have." In a shocking incident, an inebriated man allegedly urinated on a female co-passenger, a senior citizen in her seventies, in the business class of Air India New York-New Delhi flight on November 26 last year. The accused Shankar Mishra was arrested by the Delhi Police from Bengaluru on Saturday. "The incident on Air India flight AI102 on November 26, 2022, has been a matter of personal anguish to me and my colleagues at Air India. Air India's response should have been much swifter. We fell short of addressing this situation the way it should h
CEO says airline could have handled peeing incidents better; airline reviewing in-flight policy on serving alcohol to fliers
A section of serving and retired pilots have strongly criticised the de-rostering of the captain and the crew of a New York-Delhi flight in which a male flier urinated on a female co-passenger in a drunken state. On Saturday, Air India's CEO and Managing Director Campbell Wilson issued a statement in which he said that four cabin crew and one pilot have been issued show cause notices and de-rostered pending investigation. Wilson, in his statement, hasn't specified any reason for taking action against all five of them. In fact, his statement further shows that the airline was aware of the incident just a day after it took place on November 26 as he wrote, Upon receipt of the complaint on November 27, Air India acknowledged receipt and commenced engaging in correspondence with the affected passenger's family on November 30". He didn't disclose if the complaint came through the flight crew and the captain or someone else. However, sources in Air India confirmed that when the flight i
Union Civil Aviation Minister Jyotiraditya Scindia has said speedy action will be taken in the case where a man allegedly urinated on a woman co-passenger on a New York-Mumbai flight last November. Delhi Police on Saturday arrested the 34-year-old accused, Shankar Mishra. He allegedly urinated on the woman, a senior citizen, in an inebriated condition in the business class of the Air India flight from New York to Delhi on November 26 last year. "Further action will be taken speedily after the completion of the ongoing proceedings, Scindia told reporters here on Saturday without elaborating. The carrier's CEO on Saturday issued an apology over handling of the incident and said four cabin crew and a pilot have been de-rostered and the policy of serving alcohol on flights is being reviewed. The Delhi Police arrested Mishra from Bengaluru after he was traced to that city through technical surveillance, officials earlier said. A Delhi court on Saturday sent Mishra to judicial remand f
Union Civil Aviation Minister Jyotiraditya Scindia on Saturday said that speedy action will be taken in the case where a man allegedly urinated on a woman co-passenger on a New York-Mumbai flight last November. Delhi Police earlier in the day arrested the accused, Shankar Mishra. The alleged incident took place on an AI flight from New York to Mumbai on November 26 last year. Further action will be taken speedily after the completion of the ongoing proceedings, Scindia told reporters here without elaborating.
Mishra had allegedly urinated on a 70-year-old woman in an intoxicated condition in business class of an Air India flight on November 26 last year
Pilot of the November 26 Air India flight from New York that witnessed the unsavoury event of an inebriated man urinating on a female passenger, made the traumatized flyer wait for close to two hours before allotting her a fresh seat, a co-flyer said in his complaint. Sugata Bhattacharjee, a US-based doctor of audiology who was seated next to the accused in business class on the flight to Delhi, in a handwritten complaint to the airlines stated that the distressed passenger was made to go back to her soiled seat despite four seats in the First Class being vacant. In the complaint, a copy of which was reviewed by PTI, Bhattacharjee said he was seated on 8A (window) in the first row of business class, next to the accused Shankar Misra who was in seat 8C. Shortly after lunch was served and the lights were switched off on board AI 102 of November 26 (JFK New York to IGIA, New Delhi), the inebriated male passenger seated in Business Class seat walked to the elderly woman's seat (9A), ...
Tata Group-owned Air India CEO Campbell Wilson on Saturday apologised for a flyer urinating on a fellow female passenger on a flight from New York in November, and said four cabin crew and a pilot have been de-rostered and the airline is reviewing policy of serving alcohol on flights. Facing backlash for the handling of the incident, Wilson in a statement said the airline could have handled the issue better and promised a robust reporting system of unruly behaviour and a system of reporting such incidents. "Air India is deeply concerned about the in-flight instances where customers have suffered due to the condemnable acts of their co-passengers on our aircraft. We regret and are pained about these experiences," he said. "Air India acknowledges that it could have handled these matters better, both in the air and on the ground and is committed to taking action." With questions being raised about the airline not immediately reporting the unruly passenger to law enforcement authoritie
It's just that no govt so far has forced airlines to use bigger planes on Indian trunk routes
Delhi Police has arrested from Bengaluru the man who allegedly urinated on a woman co-passenger on an Air India flight, officials said on Saturday. Deputy Commissioner of Police (Airport) Ravi Kumar Singh said, "Accused Shankar Mishra in IGIA case has been arrested from Bengaluru by a Delhi Police team. He has been brought to Delhi and further investigation into the case is in progress." Mishra allegedly urinated on the woman, a senior citizen, in an inebriated condition in the business class of the Air India flight from New York to Delhi on November 26 last year. Delhi Police registered an FIR against Mishra on January 4 on a complaint given by the woman to Air India.
Delhi Police has summoned Air India staff in connection with an incident in which a man allegedly urinated on a co-passenger onboard a flight from New York to Delhi, sources said. The Air India staff, including the pilot and co-pilot, were issued summons for Friday, but they didn't appear. Now, they have been summoned to the office of deputy commissioner of police (airport) at 10:30 am on January 7, the sources said on Friday. Police on Wednesday registered an FIR and formed several teams to nab the accused passenger. The accused, Shankar Mishra, had urinated on his co-passenger, a senior citizen in her 70s, allegedly in an inebriated condition in the business class of the Air India flight on November 26 last year. Mishra is the vice president of the India Chapter of an American multinational financial services company headquartered in California. A police officer said that teams have been sent to Mumbai and Bengaluru. The office of the accused is situated in Bengaluru and it was
DGCA issues advisory on unruly behavior in aircraft
Shankar Mishra, the man accused of urinating on an elderly female co-passenger onboard a New York-New Delhi flight in November last year, has been sacked by his employer Wells Fargo
Airline staff will face action if they fail to act against passengers who behave inappropriately, Directorate General of Civil Aviation said on Friday