 "Campbell Wilson, CEO, Air India")
Air India Chief Executive Officer (CEO) Campbell Wilson on Friday described the urination incident on its New York-Delhi flight as “complicated” and asked the airline’s employees to promptly report all serious incidents inside an aircraft to authorities.
The airline’s chief of operations, R S Sandhu, listed a set of instructions for pilots and cabin crew to check unruly behaviour following a Directorate General of Civil Aviation (DGCA) advisory to all airlines. The civil aviation regulator, too, issued an advisory to airlines, reiterating measures that can be taken to control unruly acts. These actions are a fallout of the incident on Air
