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A source with direct knowledge also said Uber was conducting checks at airports to ensure its drivers were complying with seatbelt norms
Uber has decided to do away with the trip acceptance threshold and rolled out the unconditional upfront drop-off destination feature
Uber on Thursday said its drivers would be able to see the final destination of the passenger before they accept the ride as it looks to cut down on trip cancellation post-booking of the trip. The move follows feedback that the ride-hailing app received from its National Driver Advisory Council which was launched in March 2022 to facilitate a two-way dialogue between Uber and drivers across six metro cities to address key issues. "To enhance transparency and remove frustration for riders and drivers, drivers on the Uber platform across India will now be able to see the trip destination before they decide to accept the ride," Uber said in a statement. The company said it had done a pilot project in May on the same which yielded encouraging results in the reduction of trip cancellations. "Uber has decided to do away with the trip acceptance threshold and rolled out the unconditional feature to all cities. Uber will continue monitoring feedback from drivers and riders and make changes
In a first, ride-hailing major Uber on Wednesday said the riders can now see how many five-star ratings -- including the shameful one-star reviews -- they've racked up from drivers.
Will compensate car, auto and moto drivers on its platform for time spent getting jabs. Drivers showing valid digital vaccination certificates to get Rs 400 for each of their two shots
After the coronavirus lockdowns came into effect last year, Uber continued the sessions with drivers virtually and has so far managed to train 63,000 of them
Taxi ride-hailing giant Uber must classify its drivers as workers with minimum wage, holiday and sick pay rights, rather than be categorised as self-employed, the UK Supreme Court ruled on Friday.
The ballot proposal by Uber and its allies had sought that app-based food delivery and ride-hail drivers' status should remain 'independent contractors', not be changed to employees
The suit, made public on Tuesday, makes Massachusetts the second state after California to challenge how Uber and Lyft classify drivers and could deal another blow to their business model.
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"Go Online Checklist" and mandatory mask policy, selfie verification among protocols to be followed by drivers and riders; non-compliance could see both geting barred
Uber said it had sourced more than 3 million three-ply face masks, 1.2 million shower caps, 200,000 bottles of disinfectants and 200,000 bottles of sanitisers for free distribution
Firm also plans to roll out hospital cash insurance for its drivers, covering Covid-19 and other illnesses requiring hospitalisation for up to 14 days
Though this will increase the earnings of drivers, a fear among industry players is that any meddling with natural market dynamics might cause more harm than good
Uber has relied on arbitration and settlements to defeat lawsuits by drivers seeking the benefits of employees
A lawyer who's been fighting the ride-hailing giant in court for six years wants a judge to now take into account the extra costs saddled on California taxpayers by Uber's business model
Uber drivers are currently paid for each ride and are considered self-employed which means they are not entitled to benefits including paid holidays, pensions and sick leave
Is it time for the aggregator brands to rethink their promise to their partners-be it restaurants, airlines and hotels and drivers?
The case started last year after two Uber drivers argued they were entitled to benefits like holiday pay and paid rest breaks
The video clip is part of the training programme for drivers before they join the platform