TRAI

Telecom regulator to meet telcos on call drop, network issues next month

An investigation by Indian Cyber Crime Coordination Centre (I4C) revealed that the sender IDs were hosted from China

Telecom regulator TRAI on Monday issued a draft to repeal the regulation on quality of service of dial-up and leased line internet access service. The Telecom Regulatory Authority of India (TRAI) said that there are no dial-up subscribers now and high-speed broadband services are being provided through optical fibres, wireless technologies such as 4G. "Authority decided to repeal the Regulation on quality of service of dial-up and leased line internet access service, 2001 (4 of 2001) with effect from the date of its notification in the Official Gazette," the draft said. TRAI has sought comments on the draft by April 17. The regulation on quality of service of dial-up and leased line internet access service, 2001, was notified with the primary aim of specifying the quality of service benchmarks to be achieved by the service providers, ensure customer satisfaction with the network performance and to protect the interests of subscribers of the internet service. Under these regulation

It said that there is a need to focus on emerging technologies and tenets of the era of convergence and aim at building an ecosystem for broadcast equipment

The telecom regulator Trai on Tuesday directed telecom operators to start reporting about network outages that affect all consumers in a district. The direction has come into force with immediate effect. "..the access service providers have been directed to report...all incidents of major network outages affecting the telecom services to the entire consumers of a district continuously for a period of more than four hours, within 24 hours of their occurrence," the Telecom Regulatory Authority of India (Trai) said in a statement. The development follows after the regulator learnt about major network outages in the country of prolonged duration especially in the border and hilly areas, which adversely affect the quality of services being provided. Trai has directed telecom operators to report the root cause of major network outages and corrective actions taken by the telecom operators within 72 hours of restoration of the service. The regulator said that the information will be colle

Trai on Monday asked telcos to take immediate action to curb pesky calls and messages by getting banks and FIs to clean up unused templates, as the regulator initiated a slew of steps to crackdown on the issue of unsolicited commercial communications (UCC) that, at times, leads to instances of frauds and scams. Telecom Regulatory Authority of Indian (Trai) held a review meeting with telecom operators like Bharti Airtel, Jio, and Vodafone Idea (VIL) on issue of UCC detect system. During the meeting, Vodafone Idea made a presentation on a AI/ML (Artificial Intelligence/Machine Learning) system that can analyse and detect patterns when it comes to fraudulent messages being sent from mobile numbers by scammers. Trai said permission will now be given to VIL for a pilot, and based on its success Trai will come out with principles/regulations for such solutions in the industry. The deadline for review of implementation of UCC detect system using AI/ML is May 1. "Today we have made it ver

Telecom operators disconnected 15,382 and 32,032 connections during 2021 and 2022, respectively over violation of regulations, meant to curb Unsolicited Commercial Communication or pesky marketing calls and messages, Parliament was informed on Friday. Till date, TRAI has imposed financial disincentives of Rs 34.9 crore on the access service providers for failing to curb unsolicited commercial communications in their networks from Registered Telemarketers, Telecom Minister Ashwini Vaishnaw said in a written reply in Rajya Sabha. Telecom Regulatory Authority of India (TRAI) has issued Telecom Commercial Communication Customer Preference Regulation - 2018 to curb the Unsolicited Commercial Communication (UCC). "The Access Service Providers have disconnected 15,382 and 32,032 connections during the calendar year - 2021 and 2022, respectively for violating TCCCPR-2018," Vaishnaw said. To another question in Rajya Sabha on domestic production of telecom equipments, Minister of State for

Discussion will seek to end unsolicited communication using technology, regulations

It will take customers' consent on the brands or companies they would like to receive communication from

With 49 shutdowns to its credit, Jammu and Kashmir experienced the most shutdowns in 2022

All regulatory institutions should be made constitutional authorities, suggests T C A Srinivasa Raghavan

Taking a serious note of call drops related complaints and service quality issues, regulator Trai on Friday directed telecom service providers to submit service quality reports for each State and Union Territory. Now, telecom companies will have to report more granular data that will help identify patchy networks and problem areas upfront. In another move that would cheer telecom consumers, the regulator has released draft regulation on review of 'The Quality of Service (Code of Practice for Metering and Billing Accuracy) Regulations, 2023' and draft guidelines. In a statement, Trai said that accuracy of metering and billing of telecom services has been a prime focus of the regulator to protect the interest of consumers. Meanwhile, it has also issued "directions to all telecom service providers to submit Quality of Service (QoS) reports for each State and Union Territory(UT)". Last week, the Telecom Regulatory Authority of India (Trai) held a review meeting on call drops with telc

The Department of Telecom (DoT) has resolved issues regarding the possible dilution of the powers of the Telecom Regulatory Authority of India (Trai)

Telecom regulator TRAI on Wednesday told the Kerala High Court that it did not delay implementation of its 2020 regulations and tariff order regarding TV channel pricing as all stakeholders, including members of AIDCF, were of the view that it requires a re-look. The Telecom Regulatory Authority of India (TRAI) told Justice Shaji P Chaly that it was not at fault as the 2020 regulations were challenged before the Bombay High Court and it had passed some interim orders on the same. Later when the matter reached the Supreme Court, all the stakeholders, including AIDCF which has presently challenged TRAI's 2022 interconnect regulations and tariff order, were of the view that another consultation process was required. TRAI was responding to the claims of the All India Digital Cable Federation (AIDCF) that the regulator never properly implemented the 2020 regime. "We were not at fault," the TRAI's lawyer told the High Court during the close to an hour-long arguments on behalf of the ...

Mobile operators' body COAI on Tuesday said that sector regulator's instructions to telcos to report call drop data even state-wise entails several administrative and execution "difficulties" on ground, and that reporting should continue at LSA (Licensed Service Area) level. The Telecom Regulatory Authority of India (Trai), last week at a review meeting, asked telecom operators to report call drop data at state level too, amid rising instances of service quality issues and consumer complaints. The industry association COAI on Tuesday said it has urged Trai to "reconsider" the move and continue with LSA-wise reporting, SP Kochhar, Director General, COAI (Cellular Operators' Association of India), told reporters. COAI's members including Reliance Jio, Bharti Airtel and Vodafone Idea. Kochhar said that telecom operators fully "support giving the best services to subscribers with whatever it takes", but pointed to "administrative problems" that would arise in reporting call drop data .

The development is crucial in light of users' preferences for working from anywhere and their demands for continuous digital connectivity

The DCA will accelerate the process of getting consumer consent on the distributed ledger technology platform (DLT) mandated by Trai

Trai will bring out a consultation paper to further strengthen digital inclusion, looking at three key aspects of devices, connectivity and literacy

A consultation paper to further strengthen digital inclusion looks at three key aspects - devices, connectivity and literacy. It is being given finishing touches by TRAI

Telecom Regulatory Authority of India (TRAI) will bring out a consultation paper to further strengthen digital inclusion in the country, and devices, connectivity as well as literacy will be three key aspects it will dwell into. TRAI Chairman PD Vaghela said that the consultation paper in this regard, will be released in the coming months. The upcoming consultation paper is expected to look at three key aspects -- devices, connectivity and literacy, Vaghela said on the sidelines of India Digital Summit 2023, organised by the Internet and Mobile Association of India (IAMAI). Vaghela, while speaking at the event, said: "We are planning to come out with a consultation paper to comprehensively address and look at further strengthening digital inclusion in the country." He, however, did not divulge other details. The move assumes significance since 5G device prices at the moment are perceived to be pricier by the masses, even as massive next-generation networks are speedily rolling out