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Pilots' bodies at Tata Group-owned Air India have accused the airline management of making unilaterally "rapid" and "regressive" changes in the service conditions of pilots. In a letter to Air India Chief Human Resources Officer Suresh Dutt Tripathi on Tuesday, Indian Pilots Guild (IPG) and Indian Commercial Pilots Association (ICPA) also stated that "all unilateral violations of their rights and service agreements are creating industrial unrest and shattering employee confidence in the current management". The communication comes amid Air India reducing drastically the annual limit of privilege leave accumulation to 60 days from 300 days earlier, as per a source. IPG represents the wide-body aircraft pilots at the airline while ICPA represents pilots who operate the narrow-body fleet of Air India. "To help the company, the unions have supported you in good faith for over a year. But still, we are being fed the same non-committal, bidding-for-time excuses while rapid and regressive
Tata Sons chairman N Chandrasekaran is learnt to have discussed the engagement of outgoing TCS MD and CEO Rajesh Gopinathan with the group beyond September 15 in an advisory role, according to sources from Tata Group. Tata Sons and IT behemoth Tata Consultancy Services declined to comment on the development. Tata Group sources, who did not wish to be identified, told PTI that there have been preliminary discussions between the two as the group needs reliable and experienced hands with its diversification into various technology domains. "Chandrasekaran has discussed with Gopinathan for his engagement with Tata Group in an advisory role after his notice period ends on September 15. There has been preliminary discussion," a source at one of Tata Group technology firms said. Gopinathan during his press conference has said that he has no immediate plans to engage with Tata Group in advisory roles. "As far as advisory roles go, my respect for advisors is exponentially growing. So, I wi
Tata Group-owned Air India on Tuesday said it has collaborated with Salesforce to provide improved customer services. "By working with Salesforce, Air India's customer-facing staff across all touchpoints will be empowered with a unified data platform for its customers and AI-assisted tools to excel in every customer interaction," the airline said in a release. With the collaboration, the carrier will optimise the customer experience across all key touchpoints -- online, on the ground and in the air. "The technology being deployed from Salesforce will allow Air India to track customer interactions across its contact centre, mobile, web, chatbot, email, social media and other channels to provide a single source-of-truth of customer asks as well as challenges. This will also give Air India's customer facing staff and its automated systems the ability to act on challenges proactively and track them to closure, assisted by Artificial Intelligence technologies," the release said. Air Ind
Tata Steel Vice-Chairman Noel N Tata on Friday said the issue of climate change can no longer be ignored and Tata group was aiming at net-zero emission by 2045. Noel Tata was here to pay homage to Tata Steel founder and doyen of Indian industries Jamsetji Nusserwanji Tata, on his 184th birth anniversary. Tata Steel CEO and Managing Director T V Narendran and other senior officials of Tata group of companies also paid tribute. The theme of this year's celebrations is Geennovation-Make Tomorrow Green. Addressing a gathering at Bistupur Postal Park, Noel N Tata said, We have developed a project that covers the entire Tata Group-Aalingana (embrace) which aims net-zero emissions by 2045, pave the way for circular economy through sharing, reusing and recycling; and preserve and restore nature and biodiversity". Noel Tata visited Tata Workers Union office, besides Steelennium Hall where the exhibition on this year's theme, Geennovation, was organised. The Tata Steel Vice-Chairman also