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Cloud customer experience and contact centre solutions provider Genesys on Tuesday announced the appointment of Deepa Madhavan as the India-Country Head. Deepa Madhavan, in her new role would continue the development of Genesys cloud technologies and engagement of teams across all functions in Genesys India, a company statement said. She would manage, support and grow the company's research and development centre in Chennai, the second largest such facility for Genesys globally. The Chennai centre hosts employees working in product management, professional services, customer care, engineering, finance and sales and other support functions. "Deepa joins us at a time when we are pushing forward with our focus on cloud innovation, maximising customer value and driving business growth. Deepa is a people-centric leader with the ability to successfully grow and build high performing teams from the ground up," Genesys managing director and vice-president ASEAN and South Asia, Stephen Hami
PayPal said on Thursday that its users will now be able to send money to Ukrainians, both in the war-ravaged country as well as those now refugees across Europe. Previously, people in Ukraine were only able to use the payments platform to send money out of the country. They will now be able to receive funds, as well as make transfers within Ukraine and abroad. It's the latest measure by banks and other financial services companies looking for ways to help Ukrainians impacted by Russia's invasion. PayPal cut off Russia from its services last week. Since the war began, Americans and other supporters of Ukraine have been looking for ways to financially support Ukrainian refugees as well as those still in the country. People have booked Airbnbs in Kyiv or sent cryptocurrencies to Ukrainians. Money transfer companies like MoneyGram and Western Union have seen surges in demand as people look for ways to send money to friends and family in the region. PayPal, which is based in San Jose,