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Swedish home furnishings giant IKEA said Thursday that despite unprecedented challenges" caused by the war in Ukraine, supply chain disruptions, increased inflation and lingering fallout from the COVID-19 pandemic, 2022 had been an exceptional year. The world's biggest furniture brand reported retail sales of 39.5 billion euros ($38 billion) this financial year, which ran from Sept. 1, 2021, to Aug. 31. That was a 5.6% increase from the previous year's sales of 37.4 billion euros. However, inflation and supply chain issues led to rising costs and higher prices, meaning sales quantities were down though they cost more and there were struggles to keep shelves full. Online sales down 10% lower from fiscal 2021. We lived up to the challenge achieving solid performance in a disrupted environment, making tough decisions, while always keeping sight of the needs and dreams of the many," said Jesper Brodin, chief executive of the holding company Ingka that manages most of IKEA's stores. He
The Ikea showroom here has landed in an alleged racial controversy after senior journalist Nitin Sethi tweeted that his wife, hailing from Manipur was frisked while others before were not, with senior Telangana Minister KT Rama Rao on Monday describing the incident as "appalling." Sethi further alleged that the person who checked his wife's shopping bags, even sniggered at the fact that she had bought everything and didn't even care to reply why she was singled out. "Racist treatment at @IKEAIndia store in Hyderabad. Only my wife, from Manipur got frisked for goods she bought. No one else before us. And then all supervisory staff came to defend the racism. Great show from an 'international store'. Cheers to another usual day," Sethi tweeted on Sunday. "And the supervisors said, yeah call police if you want, we will deal. And it didn't end there. Daily racism that our people face," he said in another tweet. Responding to Sethi's allegation, Ikea India in a tweet said it believes tha
Swedish furniture retailer IKEA plans to open small city outlets along with its mega format stores in India supported by online channel, tweaking its strategy in the wake of changing consumer behaviour, according to a senior company official. The company,which had in 2013 received government approval for its Rs 10,500 crore investment for opening stores in India, had envisaged setting up 10 furnishing and home-ware stores as well as allied infrastructure in over 10 years in India. Subsequently, it planned to open 15 more stores. So far it has set up three mega format stores in Hyderabad, Navi Mumbai and Bengaluru and two city centres in Mumbai. "A little bit slowed down during the COVID period but we are also learning from the first markets we have opened," IKEA India CEO Susanne Pulverer told PTI in an interview when asked about the impact of the pandemic on the company's expansion plans in the country. On the way forward, she said, We need to be close to where people are. So that