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E-commerce Industry
Government-promoted Open Network for Digital Commerce (ONDC) is framing a mechanism to ensure compliance with its rules by entities involved in online retail trading, a senior official said on Thursday. The ONDC aims to promote an open platform for all aspects of e-commerce retail. It would help small retailers expand their business through e-commerce medium and reduce dominance of giants in the sector. "If we see that any player is not following our rules, we would take action. We are in the process of finalising things. Law of land should be followed. We are in the process of making that mechanism," Joint Secretary in the Department for Promotion of Industry and Internal Trade (DPIIT) Sanjiv told reporters here. A set of rules on protection of personal information and setting up of grievance resolution mechanisms would be part of the comprehensive ONDC network policy. According to a consultation paper released by ONDC last year, one of the chapters of the policy on grievance ...
State-owned India Post has partnered with logistics aggregator Shiprocket to enhance its last-mile delivery services for various e-commerce products, an official statement said on Friday. The Memorandum of Understanding (MoU) was signed between India Post, Shiprocket and Pickrr at Dak Bhawan here. Under the collaboration, India Post has ensured IT integration with IT systems of Shiprocket. This integration has been done through various application programming interface (API) for tariff, booking, label generation, pickup and track & trace systems.
The Open Network for Digital Commerce (ONDC), a unified payments interface-type protocol, will help small retailers survive the onslaught of large tech-based e-commerce companies, Commerce and Industry Minister Piyush Goyal said on Monday. ONDC is an initiative of the ministry to help small retailers expand their business and reduce the dominance of e-commerce giants. It aims to build an open, interoperable network on which buyers and sellers can transact without needing to be present on the same platform. It offers small retailers an opportunity to provide their services, and goods to buyers across the country through an e-commerce system, where buyers will be able to purchase the products, which are sold on any platform. "ONDC will help our small retail survive the onslaught of large tech-based e-commerce companies," Goyal said here at an event on the retail sector. He said that the effort is to encourage small companies, and startups to integrate into the e-commerce ...
E-commerce firm Flipkart on Thursday said it has entered into the home product services domain by launching services like repairs, maintenance, and installation for all appliances on its app. Leveraging network of its service arm Jeeves, the company had started pilot for home product services few months back. The services will now be available across 19,000 pin codes at the customers' doorstep, including the pick and drop services. With this, Flipkart will be competing with unicorn Urban Company and startups like Mr Right, OnSiteGo etc. "At Jeeves, we continuously strive to provide efficient, customer-focused end-to-end after sales services. We are conscious of the challenges customers face to avail reliable after sales services from unorganised and offline service providers and with the launch of home product services on the Flipkart app, customers will now have access to convenient, reliable, and cost-effective after sales services backed by service guarantee for home products," .