Consumer complaints related to the e-commerce sector have recorded a spike in the last few years as the total number of complaints witnessed a significant rise of over 300% during the last 5 years
The growth will be primarily driven by the e-commerce retail market - expected to reach approximately $145 billion by FY26, with about 15 million daily shipments.
Flipkart is deepening ties in social commerce, machine translation, search and natural language processing with top institutes in the country as it aims to tap next 200 million users.
US e-commerce giant Amazon spent a staggering Rs 8,546 crore or USD 1.2 billion in legal expenses for maintaining a presence in the country during 2018-20, sources said.
The pandemic was a watershed moment for India's e-retail market, driving a 12-month acceleration in e-retail penetration, which was at 4.6 per cent by end of FY21
Flipkart's Shopsy on Tuesday said it onboarded more than two lakh users within a month of its launch, and announced the launch of a zero-commission marketplace.