Customer Retention

How Salesforce is helping enterprises bond with customers amid pandemic

The San Francisco-based customer-management software maker is providing AI and ML for a variety of enterprises, from tyre makers, adhesives manufacturers to sports apparel and footwear firms

Updated On: 03 Nov 2020 | 7:03 PM IST

The last laugh in the long-run

Customer retention, rather than discount-led acquisition, will be the key to success

Updated On: 11 Apr 2019 | 12:13 AM IST

India leads in Asia on customer retention via technology: US study

Companies in India, Indonesia, Vietnam among countries to adopt Customer Relationship Management

Updated On: 03 Jul 2017 | 4:18 PM IST