Consumer Protection Act

The US has green codes defined by the Federal Trade Commission to prevent consumers from misleading marketing claims

Under the Consumer Protection Act, 2019, the department of consumer affairs has powers to penalise companies for misleading ads and unfair trade practices

Also calls for greater cooperation among enforcement agencies of member countries

A senior government official indicated that the Center is making every effort to manage the prices of basic commodities through the Price Monitoring Division

A section of players is wary of the proliferation of counterfeit products unless more checks and balances are put in place

E-commerce firms may have to incur higher costs for upgrading tech to comply with norm

The cabinet minister has also directed officials to ensure that the consumers are not overcharged during the festive season for packaged commodities

In the order, the CCPA directed Amazon to notify all consumers of the 2,265 pressure cookers sold on its platform, recall the pressure cookers, reimburse their prices to the consumers

The hotels have to clearly inform the consumer that paying the service charge is at the consumer's discretion, the CCPA said

In its letter it has asked for publishing end of life service date on every white good/device, stipulated response time for complaint answering, issue resolution, resolution process

New guidelines toughen advertising standards usefully

Are eateries taking service charges illegally?

On Monday, the government said that eateries were illegally charging service tax from consumers. The eateries association, on its part, has denied it. Are eateries taking service charges illegally?

Revised definition of e-commerce entity has been a bone of contention

A bench of Justices D Y Chandrachud and B V Nagarathna noted that a similar legal issue is pending adjudication in another case and tagged the matter along with it

Initially, e-filing will be possible only for disputes

The draft guidelines, on which govt has sought public comments by September 18, are applicable to companies whose products or services are advertised as well as to advertisement agencies and endorsers

Earlier it took 4-10 years. But with a five-fold increase in pecuniary jurisdiction, it could now take 15-25 years for a case to be decided

The additional secretary in the Department of Consumer Affairs, Nidihi Khare, has been given the charge of chief commissioner

The new Act will introduce product-liability legislation and regulate online players more stringently

Thanks to the Consumer Protection Act, 2019, which was fully notified earlier this month, endorsers have the responsibility now to check out the veracity of a brand's claims