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Airline Services

Passengers to get full refund when downgraded from higher cabin: DGCA

Regulator's rules do not say what compensation an airline needs to give to a passenger affected by ticket downgrade

Updated On: 23 Dec 2022 | 4:43 PM IST

Jalan-Kalrock consortium looks to move SC over Jet Airways staffers' dues

The consortium won the bid to revive the grounded airline in October 2020, and its revival plan was cleared by the National Company Law Tribunal in June 2021

Updated On: 06 Dec 2022 | 10:18 PM IST

After suffering losses for 3 quarters, IndiGo on a flight path to profit

Cooling fuel prices and rupee depreciation and rising demand could help the country's largest airline by market share to reverse successive quarters of losses

Updated On: 24 Nov 2022 | 9:35 PM IST

172 workers at 56 airports found drunk on duty between Jan-July: DGCA

However, Bengaluru airport's operator BIAL gave a different set of data to Business Standard

Updated On: 12 Oct 2022 | 10:54 PM IST

CPI MP writes to Scindia, raises concern over safety conditions of airlines

CPI MP Binoy Viswam has written to Civil Aviation Minister Jyotiraditya Scindia raising concern over the "woeful and dire" safety conditions of airlines following a slew of incidents reported

Updated On: 08 Jul 2022 | 10:27 AM IST

Cabin crew, guards among 1,600 Air India employees opting for VRS

Airline says it will reskill employees as expands terms of the scheme

Updated On: 01 Jul 2022 | 12:30 AM IST

Air India mulls working with private ground handlers after flight delays

AIASL serves Air India at all airports except Delhi, Bengaluru, Hyderabad, Mangalore, and Thiruvananthapuram

Updated On: 30 Jun 2022 | 11:09 PM IST

Air India unions file pleas against proposed eviction of employees

The unions argue that the airline's letter asking employees to vacate office accommodation by July 26 amounts to a change in service condition.

Updated On: 28 Jun 2022 | 1:18 AM IST

SpiceJet postpones March quarter results after ransomware attack

Company postpones quarterly results scheduled on May 30

Updated On: 28 May 2022 | 12:55 AM IST

SpiceJet offers automated customer service, check-in facility on WhatsApp

The automated agent will also resolve customer's queries on WhatsApp, the airline said, adding that it is also available on its website and mobile app

Updated On: 13 Aug 2020 | 4:48 PM IST

Flying on clipped wings

Capping airline fares is unnecessary

Updated On: 21 May 2020 | 11:27 PM IST

Incidents of airline staff misbehaving with passengers decreasing: Puri

The minister said that in 2015, 2016 and 2017, the number of complaints regarding staff misbehaviour were 903, 834 and 617, respectively

Updated On: 06 Feb 2020 | 11:57 PM IST

Warburg Pincus sells airline services firm Accelya to Vista Equity Partners

Warburg Pincus bought Accelya from French private equity firm Chequers Capital in 2017

Updated On: 18 Nov 2019 | 11:48 PM IST

Airlines fight to create brand stickiness among customers

Vistara, Jet Airways, SpiceJet, AirAsia look to maximise revenue per passenger and create brand stickiness through a slew of ancillary services

Updated On: 03 Oct 2017 | 9:25 AM IST