Pascal Gautheron, senior partner and global leader of Bain & Company’s Enterprise Technology practice, believes that agentic AI will be the principal way for AI to scale in the enterprise ecosystem. In a video interview with Shivani Shinde, he talks about why AI scale adoption is still slow among enterprises, why RoI is still a hurdle, and why tech spends will only increase. Edited excerpts:
What are some of the trends you see in enterprise tech adoption of AI?
Essentially, what we saw in 2023 was the discovery of a new approach to AI. The year 2024 was
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