Zomato planning to set up 'Rest Points' for its delivery partners

Online food delivery platform Zomato on Thursday said it is building public infrastructure called 'Rest Points' to support the entire gig economy and delivery partners of various companies

Zomato, food delivery
Press Trust of India New Delhi
2 min read Last Updated : Feb 16 2023 | 4:07 PM IST

Online food delivery platform Zomato on Thursday said it is building public infrastructure called 'Rest Points' to support the entire gig economy and delivery partners of various companies.

In a blog post, the company's Founder and CEO Deepinder Goyal informed that it already has two 'Rest Points' operational in Gurgaon and plans to create more rest points in the most dense clusters of its food delivery business.

Rest Points offer clean drinking water, phone-charging stations, access to washrooms, high-speed internet, a 247 helpdesk and first-aid support.

Goyal, however, did not disclose the number or the location for setting up these Rest Points.

"We recognise that delivery partners face multiple challenges while on the job, from navigating through traffic to delivering orders in inclement weather conditions.

"In line with our commitment to their welfare, we are delighted to announce The Shelter Project under which we have started building public infrastructure (called Rest Points) to support the entire gig economy and delivery partners of various companies," Goyal said in the blog post.

Goyal further noted that "we believe that by providing a space for all delivery partners to rest, recharge, and take a moment for themselves, we can create a better environment that promotes their physical and mental health."

A study by government think tank NITI Aayog had recently estimated that in 2020-21, 77 lakh workers were engaged in India's gig economy, with the workforce expected to expand to 2.35 crore workers by 2029-30.

Delivery boys, cleaners, consultants, bloggers, etc., are all part of the gig economy, and face several challenges related to social security, gratuity, minimum wage protection and working hours, as they are engaged in livelihoods outside the traditional employer-employee arrangement.

(Only the headline and picture of this report may have been reworked by the Business Standard staff; the rest of the content is auto-generated from a syndicated feed.)

Subscribe to Business Standard digital and get complimentary access to The New York Times

Quarterly Starter

₹900

3 Months

₹300/Month

SAVE 25%

Smart Essential

₹2,700

1 Year

₹225/Month

Save 46%

Super Saver

₹3,900

2 Years

₹162/Month

Subscribe

Renews automatically, cancel anytime

Here’s what’s included in our digital subscription plans

Access to Exclusive Premium Stories Online

  • Over 30 behind the paywall stories daily, handpicked by our editors for subscribers

Complimentary Access to The New York Times

  • News, Games, Cooking, Audio, Wirecutter & The Athletic

Business Standard Epaper

  • Digital replica of our daily newspaper — with options to read, save, and share

Curated Newsletters

  • Insights on markets, finance, politics, tech, and more delivered to your inbox

Market Analysis & Investment Insights

  • In-depth market analysis & insights with access to The Smart Investor

Archives

  • Repository of articles and publications dating back to 1997

Ad-free Reading

  • Uninterrupted reading experience with no advertisements

Seamless Access Across All Devices

  • Access Business Standard across devices — mobile, tablet, or PC, via web or app

More From This Section

Topics :ZomatoSwiggyFood delivery in Indiaonline food deliveryGrofers

First Published: Feb 16 2023 | 4:06 PM IST

Next Story