To enhance customer experience for premium international airfare services
Datamatics Global Services has entered into a long-term strategic partnership with AccessFares, a trusted market leader in providing premium international airfares with significant discounts to deliver best pricing and services to its customers globally.With this partnership, Datamatics aims to enhance customer experience by managing the premium international airfare services and help create value across the entire air-ticketing, invoicing & billing process. A diversified team will be deployed out of Philippines and India with agents handling varied services like fresh issuances, re-issuance, refunds etc. As a part of the project, Datamatics will also implement query handling & resolution related to Ancillary Customer Services.
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