Reliance Jio’s aggressive target to reach 100 million households through the launch of the 5G fixed wireless access (FWA) could make it one of the world’s largest players in this space.
But this also marks a change from its earlier strategy of offering fibre-to-the home (FTTH) broadband to households. Despite its best efforts, in two years Jio has been able to connect only 7 million households with FTTH, as permission for right of way for the last mile became a major impediment and the process of laying ducts for the roll-out was slow and cumbersome.
The last mile FTTH will now be replaced by 5G wireless access, making it far quicker to scale up the roll-out. It is also in sync with what consumers want from 5G globally. A survey of smartphone users in 10 countries, including India, China, the US and the UK, by GSMA Intelligence last year stated that 42 per cent found the FWA service the most appealing.
If Jio achieves the target, it could see a substantial increase in its blended (mobile and broadband) average revenue per user (ARPU), which, according to analysts, could go up from Rs 170 currently to anything between Rs 250-300 (without any increase in ARPU from mobile customers). This is because the ARPUs of direct-to-home customers is three-to-four times the average ARPU of mobile customers.
The strategy makes sense. Though Jio has announced that it is going for a standalone 5G network, big, monetisable use cases will take some time to develop. Until then, it does not expect any discernible bump-up in the ARPUs of mobile users. But by acquiring FWA customers, blended ARPU would get a big fillip.
A study done by Vodafone Idea Limited (VIL) shows that 23 countries that have launched 5G saw their weighted ARPU in the first 6-10 quarters go up by a mere 1 per cent. In India, telecom firms have said that they are not looking at any substantial tariff increase from 4G to 5G. They see ARPUs going up due to the increasing usage of data.
The reason for Jio’s decision to take the FTTH route was simple: Laying fibre is a one-time investment and hence is more economical, unlike last-mile wireless connectivity, where the telecom firm have to buy additional spectrum as the number of customers increase. However, GSMA points out that rolling out 5G FWA could lead to a cost saving of anything between 30 and 60 per cent, depending on which 5G band is used.