Whatsapp Business

76% see rise in pesky calls after interaction with WhatsApp biz accounts

Around 76 per cent of respondents have claimed that they have noticed a rise in pesky calls or SMS based on their conversations with WhatsApp business accounts and their activity on Facebook or Instagram, online survey firm LocalCircles said on Wednesday. According to the survey conducted between February 1-20, 95 per cent of WhatsApp users surveyed by LocalCircles in India indicate that they get one or more pesky messages each day out of which 41 per cent claim to get four or more such messages daily. When contacted, a Meta spokesperson said that Whatsapp has built systems that make it faster for WhatsApp to suspend a business from sending messages when people provide feedback they have had a low-quality experience. "If a business receives excessive negative feedback we may limit or remove a business' access to WhatsApp," Meta spokesperson said. LocalCircles said that to understand if users were having such an experience based on the privacy policy changes and to quantify the ...

WhatsApp working to bring communities feature to its Business application

Meta-owned messaging platform WhatsApp is reportedly working to bring communities to its WhatsApp Business application on Android.

Meta introduces 'find, message, and buy from business' feature on WhatsApp

Meta's new business features would allow users to discover new brands, connect with them and make their purchase directly on the app itself

WhatsApp India boss Abhijit Bose, Meta India public policy head quit

This development comes close on the heels of Meta laying off 11,000 employees worldwide, or about 13 per cent of its workforce, as it battles faltering revenue and broader tech industry woes

WhatsApp is back: Services restored after 2 hours of global outage

According to Downdetector website nearly 29,000 reports were flagged by users on the WhatsApp outage

Massive growth in reels in past two years, says Meta's Ajit Mohan

Reels make up more than 20 per cent of the time people spend on Instagram, globally.

Meta partners with Salesforce, to offer WhatsApp biz messaging services

The announcement comes days after Reliance JioMart partnered with Meta to sell groceries on WhatsApp chat

WhatsApp may let businesses manage chats from their linked devices

After rolling out several new features, Meta-owned WhatsApp is likely working on a new feature for businesses to let them manage chats from their linked devices in an upcoming subscription service

Whatsapp Desktop feature: Connect your device while staying offline

WhatsApp Desktop introduces a new feature in WhatsApp native app that will let you stay connected even after switching off. Read this article to know how you can connect offline easily

WhatsApp will be open to all businesses through Cloud API: Mark Zuckerberg

This will be made possible by offering free, secure cloud hosting services provided by Meta

WhatsApp means business, to onboard new entities within 'five minutes'

With a user base of over 400 million in India, WhatsApp Business has been the choice of platform for many businesses to reach their customers.

WhatsApp for Business gets new feature to improve shopping experience

WhatsApp on Wednesday announced two new features to make it easier for people to know whats available and for entrepreneurs to quickly sell their products on WhatsApp for Business

WhatsApp: What will happen after May 15 if you do not accept privacy terms

The instant messaging platform has been offfering clarificaions on how it collects and shares data and that its new privacy policy only concerns accounts that communicate to business accounts

WhatsApp to delay launch of new business features after privacy backlash

The delay is a setback for WhatsApp's plan to generate revenue by facilitating commercial exchanges on the messaging app, which Facebook acquired for $19 billion in 2014 but has been slow to monetize

Explained: Concerns over WhatsApp's new privacy policy and options for you

Listen to the podcast to know that if you tap on 'agree' for WhatsApp's new privacy policy, what exactly you are signing up for?

WhatsApp's new privacy policy: What changes and why it's a worry

Users must agree to the changes, or they won't be able to use WhatsApp

WhatsApp for Business new feature to help shopping experience within chat

A shopping button will be added on WhatsApp which will be rolled out in India soon

Whatsapp to expand tie-up with biz solution providers, charge for services

In July, WhatsApp had said there are more than 15 million WhatsApp Business app users every month in India and 50 million globally

WhatsApp rolls out animated stickers for all: Here is how to use them

The animated stickers are available for users of both Android and iOS platforms along with the desktop version

WhatsApp Business launches chat using QR Codes, expands Catalog feature

WhatsApp Business, which has seen a phenomenal rise in customers the past few months, now has more than 15 million users every month, compared to 1 million last year