Page 42 - Social Media

Short-lived glory for SMS

At its peak, the SMS service could make up for as much as 10 per cent of a telco's total revenues, now it's negligible in the overall share

Snapchat was the biggest winner the day Facebook's services went down

Facebook blamed network configuration glitches for immobilizing a suite of apps from Messenger to Instagram and driving some of its 2.7 billion daily users to the competition

Facebook CEO Zuckerberg hits back, says whistle-blower's claims are untrue

"At the most basic level, I think most of us just don't recognise the false picture of the company that is being painted," he wrote in a note to employees

Facebook blames outage on error during routine maintenance

The global outage that knocked Facebook and its other platforms offline for hours was caused by an error during routine maintenance, the company said. Santosh Janardhan, Facebook's vice president of infrastructure, said in a blog post that Facebook, Instagram and WhatsApp going dark was caused not by malicious activity, but an error of our own making." The problem occurred as engineers were carrying out day to day work on Facebook's global backbone network; the computers, routers and software in its data centers around the world along with the fiber-optic cables connecting them. During one of these routine maintenance jobs, a command was issued with the intention to assess the availability of global backbone capacity, which unintentionally took down all the connections in our backbone network, effectively disconnecting Facebook data centers globally, Janardhan said Tuesday. Facebook's systems are designed to catch such mistakes but in this case a bug in the audit tool prevented it

Snapchat launches portal to encourage users toward political campaigns

Popular social media app Snapchat has announced a new "Run for Office" in-app tool to encourage young adults to run for local office in the US

Maintenance error caused Facebook's 6-hour outage, company says

At a U.S. Senate hearing on Tuesday, a former employee turned whistleblower accused Facebook of putting profits before people's safety, which the company denies.

'Buck stops with Mark': Whistleblower blasts Facebook 'metrics-led culture'

"Facebook's products harm children, stoke division and weaken our democracy," the whistleblower said

Facebook whistleblower to say former employer an 'urgent threat' to US

Haugen, a former product manager on Facebook's civic misinformation team, says the social media giant keeps its algorithms and operations a secret

Facebook employees were unable to log on to work amid outage

Facebook employees and contractors complained that they were unable to log on to their work accounts during the company's worst service outage since 2008.

Millions of users flock to Signal and Telegram after Facebook outage

Millions of new users joined the Edward Snowden-endorsed Signal on Monday, it said on Twitter

Here's what Facebook says triggered the massive outage on its apps

"This disruption to network traffic had a cascading effect on the way our data centers communicate, bringing our services to a halt," the company's engineering team wrote in a blog post Monday night

Facebook blames 'faulty configuration change' for nearly six-hour outage

The company in a late Monday blog post did not specify who executed the configuration change and whether it was planned.

Facebook apologises for outage, says services 'back up and running'

All of Facebook's services, including WhatsApp and Instagram, were down for users globally beginning Monday night.

Address this: Facebook's 6-hour outage likely caused by simple tech problem

Not only did Facebook's primary platforms go down, but so too did some of its internal applications, including the company's own email system

Facebook, Instagram, WhatsApp partly reconnecting after six-hour outage

Facebook's engineering team apologised as the apps started to come back online

Facebook, WhatsApp and Instagram face global outage: Check details here

"WhatsApp", and "#facebookdown", "#whatsappdown" and "#instagramdown" were trending on Twitter on Monday evening in India

Q&A: Facebook India MD Ajit Mohan on how to reach the next 800 mn Indians

Facebook, along with WhatsApp and Instagram, now has a user base of about 400 million in India. Now how does it plan to tap the next 800 million? Facebook India MD Ajit Mohan reveals his gameplan

Proactively moderated 38,456 content pieces in Aug: Koo compliance report

Koo has proactively moderated 38,456 content pieces, while 4,493 posts were reported by its users during the month of August, the homegrown company has said in its monthly compliance report

Google removes 93,550 content pieces in August in India: Compliance report

Google received 35,191 complaints from users and removed 93,550 pieces of content based on those complaints in the month of August, the tech giant said in its monthly transparency report

Trump goes to court trying to get Twitter to reinstate his account

Former US president Donald Trump has filed a complaint with a federal court, asking Twitter to temporarily restore his account while he pushes forward with efforts toward permanent reinstatement