Page 2 - Bpm Industry
How the BPM industry shed a poor image to become a serious tech player
The typical 'back-office' has fought hard against perceptions of a low-value industry known for data thefts and morphed into a leading player in the new-age tech space
 "How the BPM industry shed a poor image to become a serious tech player")
BPM sector sees faster growth than IT services: Nasscom
Indian $29.8 billion business process management (BPM) services industry has seen faster growth IT services sector and expects to become worth more than $50 billion by 2025. Industry body National Association of Software and Services Companies said the BPM companies have caught up with the business transformation challenges of their clients much ahead of time. The industry body claimed that this approach has helped them achieve better growth at a time when the core IT services players witnessing a slowdown. BPM companies such as WNS, EXL Service, Genpact and others, who have seen 8.8 per cent growth in FY17, added 1 lakh employees of the 1.7 lakh people hired by the overall Indian IT and BPM industry. The Indian IT-BPM sector overall is worth nearly $154 billion. The IT services industry - which counts companies such as Infosys, Wipro, TCS, HCL Technologies, Tech Mahindra - have seen single-digit growth for the first time in many years. The pure IT players are seeing an increasing ..
 "BPM sector sees faster growth than IT services: Nasscom")
BPM industry yet again target of scamsters
Mumbai call centres dupe Americans of Rs 500 cr
 "BPM industry yet again target of scamsters")
Automation to shift style of work in BPM industry
The industry has a total employee base of 1.1 million people and is known for higher levels of attrition, almost 25 to 30%
 "Automation to shift style of work in BPM industry")
