The airline will assist the pilot in appealing against the order
Amid recent incidents of unruly passenger behaviour, Air India has modified its in-flight alcohol service policy wherein cabin crew have been told to tactfully further serving of alcohol if needed. The Tata group-owned airline has been slapped with penalties in the last few days by DGCA for the unruly behaviour of passengers onboard two international flights for reporting lapses. The exact changes in the revised policy could not be immediately ascertained. According to the revised policy, guests should not be permitted to drink alcohol unless served by the cabin crew and that the cabin crew be attentive to identifying guests that might be consuming their own alcohol. "Service of alcoholic beverages must be carried out in a reasonable and safe manner. This includes tactfully refusing to (further) serve a guest alcohol," as per the policy. In a statement, an Air India spokesperson said the airline has reviewed its existing in-flight alcohol service policy, taking reference from othe
The regulator also suspended the licence of the pilot-in-command on the New York-New Delhi flight for three months
The crew was approached by the complainant seeking assistance after allegedly being urinated on by a fellow passenger
Says airline failed to report incident to the regulator and delayed referring it to the airline's internal committee
Aviation regulator DGCA on Tuesday imposed a fine of Rs 10 lakh on Air India for not reporting two incidents of unruly passenger behaviour onboard a Paris-New Delhi flight in December last year. This is the second time in less than a week that the watchdog has taken enforcement action against the airline in connection with unruly passenger behaviour. In a statement on Tuesday, DGCA said the incidents of passenger misbehaviour occurred on the AI-142 flight from Paris to New Delhi on December 6, 2022. One drunk passenger was caught smoking in the lavatory and not adhering to the crew instructions, and another passenger allegedly relieved himself on a vacant seat and blanket of a fellow female passenger when she went to the lavatory, it said. "Enforcement action in the form of a financial penalty of Rs 10,00,000 has been imposed on Air India for not reporting the incident to DGCA and delaying in referring the matter to its Internal Committee, which is a violation of applicable DGCA Ci
Cabin crew body, All India's Cabin Crew Association (AICCA), on Monday demanded that the airline should roll back derostering of the crew that operated the New York- Delhi flight where a male passenger allegedly urinated on a female co-passenger last November. Earlier this month, Air India issued show cause notices to the Pilot-in-Command and four crew members of the flight and derostered them pending investigation. For various violations related to the urination incident onboard the flight on November 26, 2022, aviation regulator DGCA has imposed a financial penalty of Rs 30 lakh on Air India, Rs 3 lakh fine on the airline's director of inflight services and also suspended the pilot-in-command's licence for three months. Against this backdrop, the All India Cabin Crew Association (AICCA) has demanded that the crew concerned should be rostered for duty again. "The AICCA has perused the DGCA press note on the Al-102 (26/11/22) and noted with deep regret the unusually harsh punishmen
Cabin crew observations of the quantity, rate and type of alcohol consumed by a guest can help in the assessment of whether that person is unduly intoxicated
An Air India Express flight from Thiruvananthapuram to Muscat, Oman returned shortly after take-off due to a technical glitch in its on-board computer system. The flight, IX 549, which took off from the state capital of Kerala at 8.30 AM returned to the international airport here at 9.17 AM after one of the pilots noticed the technical glitch. "All 105 passengers and the cabin crew are safe," an Air India Express spokesperson said. The airline is attempting to arrange another flight for the passengers and it's expected to take off from here at 1 PM, he said. All passengers are being well taken care of, he added.
The Patiala House Court extended the judicial custody of Shankar Mishra, the man accused of urinating on an elderly female co-passenger in a drunk state on board a New York-New Delhi Air India flight
Air India pilots' body is considering legal recourse and other options, regarding aviation regulator suspending the licence of the pilot-in-command of the flight where a passenger allegedly urinated
The deal, roughly split with rival Boeing, is set to cover a total of 425 single-aisle jets including 235 Airbus A320neo-family planes as well as 190 Boeing 737 MAX airliners
DGCA asks director of in-flight services to pay Rs 3 lakh
Aviation regulator DGCA has imposed a penalty of Rs 30 lakh on Air India as well as suspended the license of pilot-in-command of flight in which a person allegedly urinated on female co-passenger
Air India has spent months negotiating an order of about 400 narrowbody and 100 widebody jets that would allow the country's flag carrier to upgrade service and reliability
Air India has said there was an error of judgment on part of its cabin crew and ground staff to identify the pee-on-board incident as a breach of discipline and it could have been handled better
The incident had happened on an Air India flight from New York to Delhi on November 26, 2022
Airline's report to National Commission for Women acknowledges delay in reporting incident to regulator
Industry sources say finalising the proposed deal depends on ongoing negotiations with engine makers
In his question, Chadha asked about the details of new international flights added to Mohali and Amritsar airports during the last five years