Sales dip at 60% of Mumbai's offline grocery as quick commerce grows: Study

More than 80% of such traditional businesses blame dark stores of quick commerce companies: JP Morgan survey

A majority of offline grocery stores in Mumbai say their sales have declined and most attribute the trend to the so-called dark stores of quick commerce (QC) companies, according to a dipstick study by JP Morgan.

 

The survey was undertaken in 50 offline grocery stores in seven localities in suburban Mumbai that account for more than 50 per cent of the dark store footprint in the city to understand the impact of quick commerce on offline retailers. As many as 60 per cent of respondents said their sales volume has declined.

 

The survey found that 82 per cent of the