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HDFC Bank to shift payments from core banking, ensure minimal downtime

This would pave way for minimal payments downtime

HDFC bank
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HDFC Bank’s customers faced incidents of outages in internet banking, mobile banking, and payment utilities of the bank.

Bhaskar Dutta Mumbai
The country’s largest private lender HDFC Bank is planning to facilitate a shift in its payments module from the existing core banking platform. This would ensure minimal payments downtime, even if core banking is not available.

“This 15-month project will be followed by hollowing the customer-master modules from its existing core systems. It will ensure a single system of record for customers across various products,” said Sashidhar Jagdishan, managing director (MD) & chief executive officer (CEO), in the annual report for 2021-22.

The bank has partnered a new-age start-up to set up new core banking modules and the project will