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Rajasthan front-ranker in delivering online services: NeSDA report

Rajasthan ranks first in state/UT service portals in Group B across all sectors (55 services provided online)

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Anil Sharma Jaipur
Rajasthan has been rated a leading state in delivering online services to citizens, says the National e-Governance Service Delivery Assessment (NeSDA) 2021 report, an initiative of the Centre’s Department of Administrative Reforms and Public Grievances.

NeSDA 2021 covers services in seven sectors -- finance, labour and employment, education, local governance and utility services, social welfare, environment, and tourism.

A senior official said the performance of Rajasthan would improve further in the next assessment.

The portals assessed were classified into two categories. One is the state/UT/central ministry portal -- the one that provides single-window access to information and service links. These